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The Rough Notes Company Inc.

Agency of the Month

    SERVING ITS COMMUNITY

SERVING ITS COMMUNITY

Good citizenship helps this Illinois agency’s growth and retention Flipping hamburgers at an outdoor barbecue may not seem like a strong marketing tool for establishing an agency as the trusted advisor for people and businesses in the Frankfort, Illinois area, but it was. It was yet another way that the people at Gnade Insurance showed their support for the community they serve. In this instance, the barbecue was the brainchild

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    THE FINE ART OF FRUSTRATION

THE FINE ART OF FRUSTRATION

Initial setbacks lead to success for Conrey Insurance Brokers and its clients It was some 15 years ago and Jerry Conrey well remembers the feeling of frustration working as a district manager in the world of captive agents—surrendering control of the way he did business to his corporate overlords. “I finally decided that I had to do something,” Jerry says. “There was an agency in Tustin [California] for sale by

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    The Ultimate Consumer Advocate

The Ultimate Consumer Advocate

Florida agency zeroes in on client needs All too often, we see self-styled consumer advocates who seem more intent on personal aggrandizement than on actually advocating for consumers. But that isn’t true of the independent agency of Caton-Hosey Insurance in Daytona Beach, Florida, where the interests of the consumer are taken into account in every insurance transaction and service. CEO Rex Caton, CPCU, CLU, and President John Hosey have overseen

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