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The Rough Notes Company Inc.

Commercial Lines

    TO LOWER THE CLAIMS, LOWER THE LADDERS

TO LOWER THE CLAIMS, LOWER THE LADDERS

Risk Managers’ Forum Using alternative devices can decrease claims and claim severity It is no secret that, by working to help them improve loss experience, agents and brokers can deliver superior value to insureds. Better loss experience opens the door to more markets to choose from and more latitude in pricing and credit; and forms and endorsements are more negotiable, especially when tighter markets or more challenging risk factors are

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    NORMALIZATION OF DEVIANCE AND RISK MANAGEMENT

NORMALIZATION OF DEVIANCE AND RISK MANAGEMENT

Risk Management Culture and lack of discipline allow hazardous incidents to occur in the workplace every day I often wonder why some employers have excellent health and safety results, but others in the same industry, doing the same thing, do not. Why are some work comp experience mods 40% below average, while others are 40% above? It could be that their workplace is infected with something called normalization of deviance.

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    THINKING THE UNTHINKABLE—PREPARING FOR THE BLACK SWAN EVENT

THINKING THE UNTHINKABLE—PREPARING FOR THE BLACK SWAN EVENT

Risk Managers’ Forum In catastrophic situations, new options have to be considered continually; sticking to a plan that doesn’t fit the circumstances won’t work In the first century CE, black swans were believed not to exist. They lived in the popular imagination as a metaphor for something unknown—until a black swan was sighted in the late 1600s. This caused a sensation in Europe, where the “all swans are white” adage

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    PROFESSIONAL LIABILITY 101

PROFESSIONAL LIABILITY 101

Mind the Gap Be sure your clients have this vital protection Our previous column ventured into the world of commercial lines insurance and explored a few common coverage gaps that Scott Addis demonstrated in one of his advanced sales workshops. This month, we will dive a tad deeper into commercial lines and will review the basics of professional liability insurance, a coverage you will see more often as your book

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    COMMERCIAL UMBRELLA/EXCESS LIABILITY INSURANCE

COMMERCIAL UMBRELLA/EXCESS LIABILITY INSURANCE

Capacity will be tested by severe, complex claims Among the greatest benefits of modern life is to live in a world made safer by advanced technology. Almost every day, we hear of new uses for electronic sensors and monitors to prevent and mitigate traffic accidents, workplace mishaps, and damage and injury from household hazards. Insurers have certainly taken notice. “Major personal lines carriers are actively looking to use sensors in

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