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    READ THE POLICY

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Coverage knowledge helps this Michigan agency achieve a high retention rate In 1916, the first Nash motor car was produced and Les Whims opened a Nash dealership in downtown Rochester, Michigan. His friend, Vern Moulton, suggested that he might want to sell auto insurance, as well. Vern had just founded Auto-Owners Insurance Company. Les, who was an entrepreneur with a number of different business interests in his future, thought the

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    KEY LEGAL AND FINANCIAL COMPONENTS FOR AGENCY PERPETUATION

KEY LEGAL AND FINANCIAL COMPONENTS FOR AGENCY PERPETUATION

Maximize the value of your agency by treating it like a business In the June issue of Rough Notes, we discussed the key operational components to consider during the agency perpetuation process to maximize value. Operations are key to value, but there are also several financial  and legal items to consider. All agencies will eventually perpetuate. As an owner, do you acknowledge this reality and do you operate your business

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    FOCUS ON THE SECURITY INDUSTRY

FOCUS ON THE SECURITY INDUSTRY

Major changes create opportunities for agents Home-grown terrorism, security   breaches into organizations such as Yahoo!, LinkedIn, and even the Democratic National Committee … the security industry has become a rapidly changing marketplace. With digital and physical security being inextricably linked, as businesses grapple with myriad security threats, they are running to keep pace with the changes. According to the 2015 Gartner report on cyber security, new business designs are being

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    ALL WORK AND NO  PLAY—No thanks

ALL WORK AND NO PLAY—No thanks

Florida agency thrives with employee retention thanks to fun work environment Previously in Rough Notes … We discussed how one agency began to overcome its struggles with employee retention. As for our story, the gang is all here, together in an abandoned warehouse. The deranged killer has caught up to Officer McGee; their legs intertwine as they both fall to the ground. Jean turns to aim her gun at the

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    AGENCIES WEIGH IN ON CONNECTIVITY

AGENCIES WEIGH IN ON CONNECTIVITY

Survey results offer benchmark information about agency-carrier connectivity investments, barriers and outlook Customer retention, new business production and better customer experience are the top three business drivers that independent agency professionals cited for their investments in agency-carrier connectivity. “Independent agents operate in a challenging and ever-changing business environment,” explains Karen Pauli, principal at Strategy Meets Action (SMA). “Successful agents recognize that, in order to succeed, they need to make the

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