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    A MOM AND POP SHOP GROWS UP

A MOM AND POP SHOP GROWS UP

But the family environment remains, more than 100 years later By Dennis H. Pillsbury “There’s a special feel at Conover Beyer,” says Mike Sullivan, senior account executive. “Somehow, the agency has maintained a Mom and Pop shop atmosphere that includes both its employees and its clients as members of its extended family. We continue to encourage people to come to our office and mingle with our employees. And that happens

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    INVESTMENT IN TECHNOLOGY INCREASES AGENCY’S CURRENT, FUTURE VALUE

INVESTMENT IN TECHNOLOGY INCREASES AGENCY’S CURRENT, FUTURE VALUE

Leverage technology to effectively drive sales, delight customers and position your agency for tomorrow An irrefutable correlation exists between technology investment and the value of an independent agency. And the ultimate key to agency value is investing time, training and talent to use that technology to the fullest, to effectively drive sales and deliver a better customer experience. “Every agency one day will be bought, sold, merged or internally perpetuated

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    Profe$$ional Liabilities

Profe$$ional Liabilities

Cyber exposure adds new complexity to an already complex type of insurance By Joseph S. Harrington, CPCU  Networked technology allows professionals to provide even more knowledge and service to their clients, but it comes at a price.  The sensitive, confidential information clients share with their doctors, lawyers, accountants, and other professionals is essentially under siege from computer hackers, some backed by nation-states, which relentlessly search for vulnerabilities in information security.

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    AGENTS E&O—NOT COVERAGE FOR LARGE FLIGHTLESS BIRDS

AGENTS E&O—NOT COVERAGE FOR LARGE FLIGHTLESS BIRDS

Staff understanding of agency procedures is key to preventing claims  By Christopher W. Cook  When it comes to risk, agents may find it necessary to arrange coverages for emu and ostrich farms. Flightless bird establishments present a plethora of risks for both employees and visitors. Okay, I seriously do know what E&O stands for, and I’m well aware that it’s neither emus and ostriches nor my previously suggested eggs and

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    BRECKENRIDGE INSURANCE GROUP CONTINUES TO EXPAND

BRECKENRIDGE INSURANCE GROUP CONTINUES TO EXPAND

Innovation, culture and people help young firm introduce new ways to better serve agents, brokers and their clients  By Dave Willis, CPIA  After an insurance career spanning some 44 years, you’d think Jino Masone would have looked forward to retirement. If that’s what you thought, you’d be wrong. Following nearly a quarter-century at Zurich, Masone stepped out of a very brief retirement to become chief operating officer of Breckenridge Insurance

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