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The Rough Notes Company Inc.

General Articles

    WOMEN AT THE TOP

WOMEN AT THE TOP

Broken Glass Talented team drives agency’s success and carries on a proud tradition Some of us remember when women’s place in the business world was in the steno pool, running the copier, or at the coffee maker. Much has changed since then, but even today women represent only a small percentage of agency owners and executives. Breaking that mold is The Flanders Group, an independent agency based in Pittsford, New

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    AIG IS OUT OF TIME-OUT

AIG IS OUT OF TIME-OUT

Public Policy Analysis & Opinion American International Group is no longer a non-bank systemic risk but is still an insurance company. (Just in case state officials and the NAIC wondered.) “The Friday Afternoon News Dump” is a term of art in the unholy union of journalism and public relations. The term describes the release of newsworthy information on a Friday—when most deadlines for filing have passed. Friday afternoon traditionally was

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    TEXAN WINS THE 2017 OUTSTANDING CSR AWARD

TEXAN WINS THE 2017 OUTSTANDING CSR AWARD

Manager and mentor—a two-hatted lady In his letter recommending Brianne Head, CIC, CRIS, for the 2017 Outstanding CSR of the Year Award, Tom Martina, vice president of Southwest Risk in Dallas, Texas, summed up her qualities in one word: “She is just that, outstanding.” Other nominators agreed with that moniker, citing specific qualities that make Brianne, director of client services for Dallas-based Independent Insurance Group, Inc., worthy of the honor.

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    A LONELY HUNTER AND HIS BED OF NAILS

A LONELY HUNTER AND HIS BED OF NAILS

Public Policy Analysis & Opinion NAIC rejects plan for in-depth study of auto insurance pricing In the late summer of 2017, the Consumer Federation of America (CFA) launched a headlong attack on the National Association of Insurance Commissioners (NAIC). The CFA’s J. Robert (Bob) Hunter charged that the NAIC “discredited itself by bowing to industry pressure” with regard to an auto insurance study. Hunter—a bow-tie-favoring rogue actuary—fired another rhetorical broadside

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    SISTER ACT

SISTER ACT

BROKEN GLASS Sisters bring diverse backgrounds to their successful specialty MGU “Sisters, sisters/There were never such devoted sisters …” That familiar lyric from the classic holiday movie White Christmas was sung tongue in cheek by glamour girls Rosemary Clooney and Vera-Ellen as they twirled their lush feathered fans and swore undying devotion while warning each other: “Lord help the mister/Who comes between me and my sister.” It’s common for rivalry

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