|
JANUARY 2007
FEATURES
Cover Story:
Rough Notes 18th Annual Agency of the Year candidates
Technology:
Online sales management tool
Agency develops software to help managers and producers measure sales results.
Marketing:
Building "sales muscle
The Hartford's new game plan powers sales reps and agents to peak performance.
Specialty Lines:
Commercial vehicles
Other Feature Stories:
Alternative directions
Changes in risk bring a "new wave" of risk transfer mechanisms.
"Anything on wheels"
Medical transport is a high-growth component of NSM's varied transportation programs.
Hire education
CPCU's NLI Program provides leadership training to all insurance professionals.
Panel assesses P-C market changes
Catastrophes, rating models, tax codes and new capital are topics of discussion.
Going private
One deal after another, Equity Risk Partners builds its reputation catering to private equity firms.
Producers beware: LHWCA concerns
Hidden waterfront exposures could trap the unwary.
COLUMNS
Agency Financial Management—Perpetuation planning
By Paul J. Di Stefano, CPA, CPCU
Benefits Business—New tools for the new generation of health care
By Len Strazewski
Coverage Concerns—Car pooling
By Roy C. McCormick
Risk Management—Evidence of property insurance changes
By Donald S. Malecki, CPCU
Critical Issue Report—Which side of the aisle?—Insurance industry eyes new Congress
By Phil Zinkewicz
Customer Service Focus—Compensating CSRs—Think outside the box
By Gregory Wassberg, CIC
Public Policy Analysis & Opinion—Expecting a different result
By Kevin P. Hennosy
ADVERTISERS INDEX
DEPARTMENTS
Court Decisions
PF&M at a Glance
Centuries of Rough Notes
Rough Notes Staff
Reprints |
