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MARCH 2006
FEATURES
Cover Story:
Coming of age
York International continues to evolve
Technology:
"Combined" interface effort takes "Quantum" leap
MGA offers real-time capabilities to agents
Marketing:
Loss control—More than just an add-on
Agencies that focus on loss control achieve positive, long-term results
Other Feature Stories:
Hallmarks of insurance professionals
Knowledge, scholarship, and ethics should make up the foundation on which insurance practitioners build their careers
Ohio Casualty: Open for business
New president focuses on "delivering value to our agents"
Title insurance—A home owner's assurance
Title insurance is a vital step in buying a home
Promoting "people power"
Building leaders at all levels helps agencies stay independent
E-commerce sales hit $1.3 trillion in 2003
Business-to-business transactions represent the largest portion of online sales
Cyber liability
EPLI protection for small and middle market companies
Rockwood's EPLI program protects the client, and ultimately the agent against E&O exposures
Identity theft becomes a hot topic among business owners
Protection now offered as part of a BOP
Does size matter?
Nursing home sets up captive with well less than $1 million in premium
Will Goliaths defeat David?
Conning study postulates that giant insurers (Allstate, Progressive, Geico and USAA) will drive smaller carriers out of the auto market
"Cheers?"
Depending on the location, liquor liability may be nothing to cheer about
COLUMNS
Public Policy Analysis & Opinion—From KC to K Street
By Kevin P. Hennosy
Agency Financial Management—Dealing with shareholder dynamics
By Paul J. Di Stefano, CPA, CPCU
Winning Strategies—The producer treadmill
By Roger Sitkins
Enterprise Risk Management—Catalyst for convergence
By Michael J. Moody, MBA, ARM
Agency-Insurer Productivity—Scratch my niche
By Scott M. Primiano
Coverage Concerns—Personal auto insurance buyers need guidance
By Roy C. McCormick
Beyond tomorrow—The "what if"?—Reading the tea leaves presents interesting challenges for the insurance industry
By Emanuel Levy
Recent study addresses workers comp dilemma—Who should choose a worker's health care provider—worker or employer?
By Phil Zinkewicz
Risk Management—Who knew what when?
By Donald S. Malecki, CPCU
Building Equity Value—Benchmarking revenue, driving value
By Patrick T. Linnert and Craig C. Niess
Benefits Business—Wellness programs seem to pay off
By Len Strazewski
ADVERTISERS INDEX
DEPARTMENTS
Court Decisions
PF&M at a Glance
Centuries of Rough Notes
Rough Notes Staff
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