Specialty Lines Markets:
Hospitality marketplace enjoys growth, offers opportunities
Experts suggest risk management guidelines for hotels, bars and restaurants.
Technology:
Beyond the night shift
ReSource Pro grows beyond remote staffing to optimize agency operations.
Benefits Agency:
Tailor-made solutions
Total Benefits Approach helps maintain client relationships.
Marketing:
Building global power
Globex International offers compliance solutions for non-global underwriters.
Other Feature Stories:
Making a home in the condo and co-op association insurance market
Tightening market requires agents to sharpen their skills & work with knowledgeable partners.
Gillis, Ellis & Baker is Agency of the Year
They did it their way—the GEB way.
International insurance fundamentals
The Institutes' new online course opens windows to risk management outside the United States.
Agents E&O: Getting it right
Adhering to the agency's own risk management practices.
Simon says: Communicate!
PIA's Young Insurance Professional award winner is "bilingual" across generations.
COLUMNS
Winning Strategies—Isn't it time to grow?
Keys are behaviors, process, and support
By Roger Sitkins
Customer Service Focus—Always strive to make a difference
Despite changes in the industry, service remains the hallmark
By Judie Hancock, CISR, CBIA
Internet Marketing—Make it personal
Your competitors are nurturing their leads. Are you?
By Tim Sawyer
Benefits Business—Worker satisfaction linked to voluntary menu
MetLife study proves usefulness of voluntary plans, and what can make them better
By Len Strazewski
Agency Financial Management—Seller transparency: The threshold of acquisitions
Don't dive in the water if you can't see the bottom
By Rick Dennen
ISO Products Perspective—Market Segment Programs: Seeking the perfect
Property and liability coverage additions, higher limits provide customized solutions
By Patricia B. Prial
Risk Management—Coverage for marijuana plants is a little hazy
Beware the difference in state and federal law
By Donald S. Malecki, CPCU
Benefits Products & Services—Reviving income guarantees in the post-DB plan era
LFG travels the long and promising road to in-plan annuity acceptance
By Thomas A. McCoy, CLU
Public Policy Analysis & Opinion—Tramp a perpetual journey
Preferred vendor NAIC bestows millions in travel gifts upon state officials
By Kevin P. Hennosy
DEPARTMENTS
Court Decisions
Centuries of Rough Notes (Flipbook)
Rough Notes Staff
Reprints
ADVERTISERS INDEX & PRODUCTS PAGE (Flipook)
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