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September 2010
FEATURES

Marketing Agency of the Month:
Herding cats
SouthGroup Insurance Services results from a merger of 12 agencies.

Specialty Lines:
Partnering for alternative options
Avizent provides rent-a-captive option for agents & program administrators.

Marketing:
The four-step program
Finding and matching market opportunities with carrier appetites.

Technology:
Roots and wings
ASCnet builds on its quarter century of accomplishments.

Benefits Agency:
Two-pronged approach
From its inception, MHBT has offered P-C as well as benefits to its clients.

Benefits Company:
Benefity Company
The "sunny" side of benefits--Sun Life Financial partners with agents to deliver benefits choices at the workplace.

Other Feature Stories:  
Protecting history
Insuring historic structures requires careful attention to unique features.

Battling for the middle market
Large brokers want a piece of the action

Leveraging technology into the sales process
Information overload can result in confused and disinterested prospects.

Burned to the ground
An agent's story of a client's recovery—Part 2.

 

COLUMNS
Benefits Growth Strategies--Is the benefits glass half-full or half-empty?
By Kevin Trokey

Producer Self-Management--Practice, practice, practice
By John Edward Love, CPCU

Public Policy Analysis & Opinion--The flood program
By Kevin P. Hennosy

Benefits Business--Small businesses--big business
By Len Strazewski

Winning Strategies--Four keys to future success
By Roger Sitkins

Agents E&O Loss Prevention--Personal lines: E&O friend or foe?
By Curtis M. Pearsall, CPCU, AIAF, ARM, CPIA

Internet Marketing--Avoiding obsolescence
By Tim Sawyer

Benefits Products & Services--A passion for wellness
By Thomas A. McCoy, CLU

Customer Service Focus--Get to know your customers
By Bridget A. Simpson, CIC, CISR

Beyond Insurance--Relationships.Your benchmark to a meaningful career
By Scott Addis

Enterprise Risk Management--Operational effectiveness
By Michael J. Moody, MBA, ARM

DEPARTMENTS
Court Decisions
Rebuilding Cost Chart
Centuries of Rough Notes (PDF)
Rough Notes Staff
Reprints

ADVERTISERS INDEX & PRODUCTS PAGE (PDF)