Technology & Customer Service
CLOSING THE GAP BETWEEN TECHNOLOGY AND CUSTOMER SERVICE Maintaining a balance is vital By Marc McNulty, CIC, CRM Our agencies ...
Read moreCLOSING THE GAP BETWEEN TECHNOLOGY AND CUSTOMER SERVICE Maintaining a balance is vital By Marc McNulty, CIC, CRM Our agencies ...
Read moreTHE FUTURE OF MARKETING IS HERE How automation can transform your strategy By Raution Jaiswal Many of us hear the ...
Read moreResponding to Change As a small MGA, Rockwood Programs has remained competitive by continuing to reinvent its business By Lori ...
Read moreINSURTECH, INSHMURTECH– IT’S STILL ABOUT PEOPLE Supporting what’s at the heart and soul of the insurance industry By Mary Belka, ...
Read moreWELCOME ABOARD! NOW, GO GET ‘EM! Tips for using video proposals to increase close ratios By Derek Hayden, CIC, CRA, ...
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