Volume 47, August 2011 — RETURN TO IMP CYBERCAST CURRENT EDITION Click Here for Print Friendly Version  
   
 
 
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INSURANCE MARKETPLACE SOLUTIONS
 
  BED AND BREAKFASTS

Interested in an overnight stay in a charming Victorian house that includes a home-cooked breakfast? Try a bed and breakfast.

Want a romantic getaway on a secluded lake? Try a bed and breakfast.

Craving an adventure weekend that includes hiking trails, horseback riding and kayaking? A bed and breakfast might be the perfect place.

Bed and breakfasts can be the solution for many lodging needs, but finding the right B&B can take a little more time and effort than calling a large hotel chain. Similarly, arranging insurance coverage for bed and breakfasts may take a little more time and effort, but several carriers are ready and willing to provide the unique coverage your bed and breakfast customer needs.

 
GROWTH POTENTIAL
 

According to our MarketStance information, there are more than 5,000 bed and breakfast facilities in the United States. Estimates from other sources range up to 20,000. These figures vary because the definition of a bed and breakfast is always in flux. Any homeowner can welcome paying guests without having to declare that it is a commercial enterprise.

For more information:
MarketStance website: www.marketstance.com

Email: info@marketstance.com

 
 
STATING THE OBVIOUS
 
   

The bed and breakfast industry markets itself as a homier alternative to the corporate motel/hotel. This approach establishes expectations that may or may not be met. The guests expect to be treated not simply as paying customers but more as though they are the innkeeper's friends or extended family. However, the friendship quickly fades if a loss occurs and the injured guest treats the bed and breakfast owner like any commercial enterprise.

 
   
THE HEART OF THE MATTER
 
   

Here is a possible loss scenario:

Peg and Marv own Miles Away Bed and Breakfast. It has five guest rooms in the main house and two in a carriage house above the garage. Pets are allowed in the main house but not in the carriage house. Miles Away occupies 25 acres of wooded lands and has trails that lead to the adjacent state forest.

Peter and Mindy were newlyweds staying in the carriage house. While walking on one of the trails, they encountered another guest walking his unleashed dog. The dog lunged at Peter, Peter ran, and Mindy followed. Both careened into a statue, resulting in one broken arm, one broken leg, and one ruined honeymoon. The dog was quite sympathetic and licked both of them as they waited for the EMTs to arrive.

Peter and Mindy sued Miles Away for its negligence in allowing unleashed dogs on the premises as well as for inappropriate placement of the statue.

 
   
THE MARKETPLACE RESPONDS
 
   

There are many types of bed and breakfasts, and not every carrier that is interested in writing the class entertains every category. The smallest kind of B&B is called a homestay or host home. These are privately owned houses whose owners offer rooms to international students during a semester or year abroad. These facilities are generally insured under personal lines policies rather than commercial lines.

Another kind of B&B provides limited-stay accommodations for up to six persons in the same house where the innkeeper lives. Some carriers provide coverage under a personal lines policy with a business use endorsement attached or through a commercial policy with personal lines enhancements.

The B&Bs that tend to advertise and are a major source of the owner's income are more accurately called bed and breakfast inns or country inns. The owner may live on premises, but the property's primary purpose is to provide room and board for short-term guests.

George Cvengros, CPCU, CMIM, underwriting supervisor at Burns & Wilcox, has markets that can provide coverage on any of the B&B facilities described above, “as long as the risk meets our property and general liability underwriting guidelines.” Coverage can be written on an admitted basis through Cranbrook Insurance Company or on a non-admitted basis through USF Insurance Company.

“Philadelphia Insurance offers coverage to only commercial bed and breakfast facilities where the owner or caretaker is on site,” according to Brent Skiles, assistant vice president, underwriting at Philadelphia Insurance Company. Coverage is written on admitted paper through Philadelphia Indemnity Insurance Company.

“Markel insures owner-occupied B&Bs and those with owners living off premises in both rural and urban locations – if they have caretakers on the premises," explains Andi Silver, underwriting manager at Markel. “We target inns with five to 25 rooms but can consider smaller and larger ones. We do not insure hotels or motels under this program.”

General liability exposures create the highest frequency of loss. According to Mr. Skiles, “B&Bs have a lot of guest traffic, special event traffic, and restaurant traffic that can lead to slips, falls, and general premises-related exposures. They are generally older structures and have furniture and rugs that, while aesthetically pleased, can create trip, slip, and fall hazards.”
 
Mr. Cvengros considers bedbugs and dog bites as frequency-type liability exposures and, to a lesser extent, food poisoning and broken teeth from prepared food. Ms. Silver notes that B&B owners have been proactive on the bedbug issue for quite some time.

Fire is the major severity concern. According to Mr. Cvengros, “Many B&Bs are in older and/or historic buildings and may not be sprinklered. The property may have additional older buildings such as barns and storage sheds. Some B&Bs are located in areas that do not have adequate fire protection or are located far from a fire department.”

Mr. Skiles adds, “Bed and breakfast buildings are often elaborate, historic structures that will require long and costly restoration if damaged by fire. It is better to prevent fires by good housekeeping and building maintenance and updates."

It is worth noting that fire losses can also lead to liability losses because many guests would not be familiar with the property, making egress difficult. Life safety is always a serious consideration, whether there is only one guest or 25.

Other B&B exposures include inland marine aspects such as fine arts floaters for antiques and artwork and equipment floaters for items used to maintain the buildings and grounds. Automobile, crime, and workers compensation coverage may also be required.

Click here for the complete article …

 

 
   
WHO WRITES BED AND BREAKFASTS?
 
   

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