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August 2010

Marketing Agency of the Month:
A true partnership with clients
This Pennsylvania agency focuses on developing clients
with a risk management attitude.

FEATURES
Specialty Lines:
Play ball
Sports-related activities offer both challenges & opportunities
in a tough economy.

Marketing:
The ABCs of D&O
The recent plethora of insolvencies makes proper D&O coverage critical.

Technology:
Game changer
Vertafore and The Hartford are making strides in
streamlining password management.

Benefits Agency:
More than just insurance
An array of value-added services rounds out Knauff agency's
benefits business.

Special Section: Benefits Special Report

  Voluntary benefits: New choices for employees,
big savings for employers

As group health costs soar, voluntary products are
an appealing option
   
  Disability's role in the product mix
Difficult economy helps buyers visualize need for income protection

 

ADDITIONAL FEATURES:  
State of the P-C market
How are insurers doing it? Smoke and mirrors?

Distracted driving: A national disgrace
Technology offers hope in limiting use of phones while behind the wheel.

Burned to the ground
An agent’s story of a client’s recovery—Part 1.

Coming back
In seconds, life as he knew it ended for agent and outdoorsman
Jack McMahan. How did he pick up the pieces and build something new?

Convergence: Still in the cards
CAT bonds gain momentum as product is refined and catastrophe losses rise.

Carving out clarity
ARM celebrates 40 years of helping agents boost their business.

 

COLUMNS
Risk Managers’ Forum—What feeds an organization’s risk appetite?
By Robert Higgins, CIC, CRM, CPCU, ARM, ARM-P, FRM, CRIS

Public Policy Analysis & Opinion—Federal intrusion?
By Kevin P. Hennosy

Winning Strategies—Managing your brand
By Larry G. Linne

Customer Service Focus—How to avoid E&O claims
By By Linda M. Faulkner, CIC

Enterprise Risk Management—The black swan
By Michael J. Moody, MBA, ARM

Benefits Business—Are your employees "there"?
By Len Strazewski

Internet Marketing—Surrounded by opportunities
By Tim Sawyer

Management by Coaching—Resetting your power button
By Kimberly Paterson, CEC

Social Media Forum—Winning at social media
By Tom Wetzel

Beyond Insurance—The Certified Risk Architect
By Scott Addis

Risk Management—POL or D&O
By Donald S. Malecki, CPCU

To The Point—Combating the GEICO effect—Independent agents can
overcome the massive ad spending by direct writers

By George Nordhaus

Benefits Products & Services—Retirement preparedness—Can we right the ship?
By Thomas A. McCoy, CLU

 

DEPARTMENTS
Court Decisions
Centuries of Rough Notes (PDF)
Rough Notes Staff
Reprints

 

ADVERTISERS INDEX & PRODUCTS PAGE (PDF)