Rough Notes
Fax/Internet Poll Forum

Has the Internet, or more specifically e-mail changed the way you do business? Has it made your life easier? More complicated? How often do you use it as a means to share information? Check the answer that most closely describes your current e-mail status. Please answer the survey and e-mail or fax to us.


Demographics

a.) You are:
Male Female

b.) Your age group:
18-29 30-39 40-49 50-59 +60

c.) Years in the business:
1-5 5-10 10-20 30+

d.) You are a:
Producer only Partner or owner

1.) How often do you check your e-mail per day?
Don't have it, can't check it
1-2 times per day 3-5 times per day
When I remember, daily
Computer on all the times, read messages as they come in

2.) If you travel, do you take a laptop with you to access the Internet and your e-mail?
Never. Don't have e-mail
No, but I have someone else check for me at office
Sometimes, depends on what the trip is for
Always--I am never far from my modem

3.) Does your e-mail address appear on all of your business letterheads, cards, advertisments, etc.?
Don't have one
No, not on most of our correspondence
We are adding it as we replace the stock
Yes, it appears on everything

4.) What percentage of your companies offer e-mail support such as underwriting, claims or customer service?
Less than 35
35-70
Less than 70 but fewer than 100
100

5.) Do you encourage your clients to correspond with you via e-mail?
It's on my card and they can use it if they want to
No, I rather they call
Yes, I encourage it
Sometimes, it depends on the client

6.) Do you have your own Web site?
Yes
No

COMMENTS
 (Describe your plans for the future regarding the Internet and e-mail)


Please Respsond October 26.

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