©Rough Notes Co., 1999
MAY 1999 VOLUME 142, No. 5

Staff

Editor in Chief

Thomas A. McCoy
tommccoy@in.net

Senior Editor

Nancy Doucette
nancyd@in.net

Contributing Editors

Steve Anderson
steve@steveanderson.com

Doron (Bud) Antrim
mail@woodgatepartners.com

James P. Cecil
jim@nurturemarketing.com

Paul J. DiStefano CPA, CPCU
harborcapitaladvisors@banet.net

Larry France
larryf@in.net

Bruce Hicks CPCU, CLU
bruceh@in.net

G. Edward Kalbaugh
harborcapitaladvisors@banet.net

Christopher Ketcham, CPCU
cketcham@in.net

Troy L. Korsgaden
empkor@aol.com

Diana Kowatch CPCU, AU, AAM, CPIW
dianak@in.net

Roy C. McCormick
rnc@in.net

Kimberly Paterson
cimco@compuserv.com

Roger Sitkins
sitkins@sitkins.com

LeRoy H. Utschig
utschig@mail.nconnect.net

1999 Editorial Advisory Board

Henry Bechard, Jr., Bechard Insurance

Wendy Bourdeau, Al Bourdeau Insurance Service

Dennis Hilton, Cheney Insurance Agency

John Love, CPCU, Armfield, Harrison & Thomas, Inc.

Donald S. Malecki, CPCU, Malecki & Associates
donaldmalecki@compuserv.com

Chris McVicker, The Flanders Group

Ronald Pitcher, Pitcher Insurance Agency

Dennis Pillsbury, Pillsbury Enterprises

Lois Van Horn, Athens Insurance Center

Martin Van Horn, Athens Insurance Center

Max Zimmerman, CPCU, Zimmerman & Company

Publications ProductiÏon Manager

Evelyn Egan
evelyne@in.net

Electronic Publishing
Arnold M. Pickett
arnoldp@in.net

Electronic Publishing
Linda A. Lange
llange@in.net

Circulation
Vicki Koors
rnc@in.net

Advertising Sales

Richard L. Hall, Executive Vice President
43-591 Palermo Court, La Quinta, CA 92253
Phone (760) 360-1378; (877) 360-1378; Fax (760) 360-3257

Mark B. McClellan, Vice President
44 Country Club Road, Avon, CT 06001
Phone (800) 778-7991; (860) 673-4756; Fax (860) 675-9487
mmccle348@aol.com

Robert T. Ammerman, Vice President
(317) 582-1600; 800-428-4384; Fax (317) 816-1000
boba@in.net

Robert A. Bloss

102-C W. Germantown Pike, Norristown, PA 19401
Phone (800) 722-0228; (610) 275-2911; Fax (610) 239-9141

The Insurance Marketplace

Larry France, Editorial Director
larryf@in.net

The Rough Notes Company, Inc.
11690 Technology Dr.
Carmel, Indiana 46032-4990

Walter J. Gdowski, President & CEO
11690 Technology Dr., P. O. Box 1990
Carmel, Indiana 46082-4990
waltg@in.net

Samuel W. Berman, Corporate Vice President, COO
samb@in.net

Eric M. Hall, Vice President, Sales
ehall@in.net

Charlene Taylor, Controller
ehall@in.net

Technical & Educational Products Division:

Christopher Ketcham, CPCU, Vice President
cketcham@in.net

Diana Kowatch, CPCU, AU, AAM, CPIW
Editor in Chief, PF&M Analysis Service
dianak@in.net

Roy C. McCormick, Consulting Editor,
PF&M Analysis Service

Editorial Offices (317) 582-1600
Fax (317) 816-1000
E-mail: rnc@in.net

Internet address: http://www.roughnotes.com

Subscriptions (317) 582-1600
Subscriptions Fax (800) 321-1909

ROUGH NOTES (ISSN 0035-8525) is published monthly by The Rough Notes Co., Inc., 11690 Technology Dr., Carmel, IN 46032-5600. The Rough Notes Co., Inc. is a subsidiary of Insurance Publishing Plus Corporation, Walter J. Gdowski, President and Secretary; Samuel W. Berman, Vice President. Periodicals postage paid at Carmel, Indiana, and at additional mailing offices. Subscriptions: United States, one year, $29.75. Single copies, $3. Member of Business Publications Audit of Circulation, Inc. Printed in the U.S.A.

POSTMASTER: Send address changes to Rough Notes, Subscription Department, 11690 Technology Drive, Carmel, IN 46032-5600.