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The turn of the century ushered in a new and exciting era for The Rough Notes Company. Providing education and bringing a more professional image to agents was the company's primary emphasis during this decade. |
Agents desperately needed a new image to capture the confidence of the American public. Fly-by-night agencies were a thing of the past. As professionals, agents needed to be taken seriously if they wanted to stay in business. The Rough Notes Company saw this need and in 1902 launched the American Insurance Institute, a professional training school for agents. The Institute pioneered "distant learning," which offered supervised study, administered examinations, and granted diplomas.
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San Francisco Fire
The San Francisco earthquake demolished the picturesque city and left tens of thousands of people homeless. Agents' demands for insurance forms swamped The Rough Notes Company with orders. On one day alone, 75,000 proof-of-loss forms were requested by telegram. RN employees worked around the clock to fill the orders. |
![]() The company also supported agents by publishing educational material in textbook form, making these books affordable and a ccessible to the average agent. ![]()
The "horseless carriage" made its appearance on the dirt roads of America. By 1905, Henry Ford's company was mass producing the automobile. The new automobile excited Rough Notes Editor Irving Williams into writing an article title, "Could the Automobile be Adopted as a Practical Conveyance for Field Work?" |
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![]() In July 1917, The Rough Notes Company created the first educational magazine designed for life agents, The Insurance Salesman. Also, Rough Notes magazine was changed, making it two educational and salesmanship monthlies--one for fire and casualty and one for life insurance. The new magazines were launched at the right time and their success was immediate. |