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Target Markets Program Administrators Association Program Administrator Automotive Risk Management & Insurance Services, Inc. As one of its charter members, Automotive Risk Management & Insurance Services (ARM) has found that the Target Markets Program Administrators Association is a very valuable forum for combining all of the elements required for successful MGA operations by bringing them together with other MGAs, carriers and vendors who have a direct mutual interest in MGA operations. The core business at Automotive Risk Management & Insurance Services, according to President and Chief Operating Office Marvin McDougal, is devoted to providing a stable P-C market for the automobile and heavy truck dealer industry on a nationwide scope with specialty carriers who are all rated A- or better by Best’s. ARM also has programs available for most other garage-type risks, such as dealers involved in selling and servicing used cars and trucks, truck tractors, and RVs, as well as other operations related to repairing, servicing, towing, salvaging, and valet parking. Additional markets are available for many other types of small businesses. ARM also has an active excess & surplus lines operation and does extensive work in the area of loss prevention and control. On its Web site—www.armonline.com—ARM describes an extensive safety program that includes driver training. Through its affiliated company, dbCache, ARM developed a management information system geared specifically to the needs of MGA operations, including all phases of underwriting, claims, statistical and accounting, risk analysis, and regulatory compliance necessary for MGA operations. This system is designed to satisfy all requirements of the carriers involved, without need for any duplication. It can be licensed to other interested parties and can be customized to their specifications. Development of these systems started in 1980 and has been constantly expanded to meet the ever-changing needs of MGA operations. Automotive Risk Management & Insurance Services is owned by McDougal and Don Marlette, chairman and CEO. McDougal started his career with Universal Underwriters in 1962 and has been involved in the dealer business ever since. Marlette has been active in handling this line of business since the mid-1950s. ARM, with an annual premium exceeding $100 million, is the successor to other similar operations formed and operated by McDougal & Marlette since 1980. Several of the following current key staff members have been connected with operations over several years: Cathy Whitby, senior VP/Underwriting; John Krivacsy, president/Meridian Claims Service, an ARM-affiliated company; Jerry Rogers, Excess & Surplus Lines; Maria McDougal, EVP/ Underwriting and Production; and John Street, VP/Production and Loss Control. “Target Markets has been a prime resource to ARM operations, not only in bringing together all elements necessary to MGA operations, but also by providing the opportunity to communicate with other members, producers, and carriers. We at ARM are very proud and happy to be charter members of Target Markets,” says McDougal. * |
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