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Target Markets Program Administrators Association Program Administrator Glatfelter Insurance Group Rural Special Districts Insurance Service … Hospice and Community Care Insurance Services … Nonprofit Emergency Service Organizations … Car Wash Owners … Public Entities. These are the select special market segments for which Glatfelter Insurance Group is recognized as being one of the nation’s most prominent 25 privately owned agencies. Now more than a half-century old, the Glatfelter organization specializes in program administration. President Tony Campisi describes Glatfelter’s successful operation this way: “As program managers and industry specialists, our goal is to develop tailored coverages supported by a level of service that exceeds customers’ expectations, particularly in the area of claims handling. With our responsive coverages, timely and considerate claims handling, and with our top-rated carriers and exceptional service, agents placing business in one or more of our programs can take comfort in knowing they’re providing their customers with a high-quality insurance program dedicated to service, stability, and long-term relationships.” Glatfelter’s Rural Special Districts Insurance Services program (RSDIS) provides customized property and liability insurance coverage for firms that treat, distribute, or store water. When insuring water, sewer, irrigation and conservation districts, nearly 500 agents throughout the United States rely on the experience that has made Glatfelter the industry leader in this arena. Another program managed by Glatfelter is Hospice and Community Care Insurance Services, which offers specialized insurance coverages to meet the unique exposures associated with hospice, home health, and various other community care organizations. In the Nonprofit Emergency Service Organizations program, both volunteer and paid emergency responders regularly “go the extra mile” to help others. To address this market, the VFIS program—Glatfelter’s most well known select market segment—was established in 1969 and is among the world’s leading insurance providers for not-for-profit fire and EMS organizations. VFIS also provides education and training programs for emergency responders, including seminars and printed materials. The goal of VFIS is to protect those men and women who are dedicated to protecting the lives and properties of others. Through its Insurancenter division, Glatfelter Insurance Group is an industry leader in supplying insurance for self-serve and exterior car wash businesses. And with its Public Risk Insurance Made Easy (PRIME) program, Glatfelter has expanded its product offerings to deliver integrated property and liability coverages for small to mid-sized municipalities, including public officials and law enforcement activity liability. As a key element of the company’s success, Campisi salutes Glatfelter employees. “A major reason why Glatfelter Insurance Group has grown to serve more than 20,000 clients in 50 states and in Canada is our employees’ passion for delivering excellent service. We convey an attitude that says agents and their customers deserve the best coverage and service available. That kind of attitude,” he says, “can’t help but build solid relationships. And trust. It’s an attitude that ensures that representatives understand Glatfelter products, that claims are handled promptly in a fair, considerate manner and, most important, that customers are satisfied. At Glatfelter Insurance Group, we are committed to exceeding our customers’ expectations.” * |
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