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Target Markets Program Administrators Association

Program Administrator

NSM Insurance Group


NSM Insurance Group, with 10 offices strategically located across the country in six states, is a national property & casualty insurance services firm. Founded in 1990 by Geof McKernan and Paul Norman, the company is a program administrator with 20 program brands and a national retail brokerage. This year alone, NSM Insurance Group has added four industry-specific programs: Addiction Treatment Providers Insurance Program, The Complete School Program, Coastal Condominium Hotel & Motel Program, and True Insurance Plans which supplies supplemental benefits for Truck Owner Operators.

“Our company is built on a solid retail foundation which continues to thrive,” says McKernan. “As our retail book grows, our experience in certain niche industries grows with it. Building a great program starts with a keen understanding of the target industry. The Program Division is a realization of the NSM Insurance Group’s mission statement, which is, ‘to excel as an industry leader in developing, implementing, managing and distributing industry-specific insurance programs.’

“What makes us different,” says McKernan, “is a combination of strong sales and marketing, an extensive national distribution platform and a real commitment to investing in a staff with industry-specific underwriting experience. Our programs are staffed with highly qualified underwriting professionals who have many years of insurance experience. We take the long view,” he continued. We have built very strong relationships with agents and brokers (over 3,000) … they know us; we’re here to stay no matter how the market changes.

“The value to our carrier partners is our ability to quickly implement a national distribution plan while bringing immediate underwriting experience to the table,” adds McKernan. “NSM Insurance Group is a partner to work with who has a proven track record. We have relationships with carrier and agent partners who share our core values. They are responsive, innovative, decisive, and can execute quickly … cost effective insurance solutions and excellent service for the insured are the result.”

McKernan says, “NSM Insurance Group is driven by results. As a new program opportunity is identified, we put the time, resources, technology, and research together to fully understand the specific industry needs, the overall potential, and the underwriting profitability profile of the industry. Only then are we ready to speak to a carrier. After the program has been developed and launched, NSM underwrites, rates, quotes, binds, and issues policies in-house. NSM also provides responsive customer service, focused claims handling, and specialized risk management services as standard features for every program.

“NSM Insurance group has the financial strength, a national distribution network, experienced staff and the resources to continue to grow and evolve. Our value can be summed up in our commitment to quality underwriting for our carrier partners, our responsive customer service, and our ongoing investment in a knowledgeable and professional staff”. *

 
 

“What makes us different is a combination of strong sales and marketing, an extensive national distribution platform and a real commitment to investing in a staff with industry-specific underwriting experience.”

—Geof McKernan
Co-Founder
NSM Insurance Group

 
 
 
 
 

 

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