Special Section sponsored by TMPAA |
|||||||||||||||||
ReSource Pro …agencies grow premiums, productivity, and profit margins in a soft market Productivity and morale rise when employees can focus on challenging, high value tasks. Insurance processing specialist, ReSource Pro (RSP), relieves underwriters, producers, and CSRs of routine, repetitive tasks, freeing them to focus on servicing clients, generating new business, renewing accounts, and growing margins.
Serving insurance agencies across the country, RSP currently handles over 1,000 routine, back-office tasks. This remote staffing firm has been recognized as a member of “The Global 100” by The International Association of Outsourcing Professionals and by Forbes Magazine. Premium and profit margin growth: As the nation’s leading expert in insurance agency workflow processes, RSP segments high-volume, labor-intensive processing tasks into two key categories: 1.) on-site tasks that an agency staff must manage internally; and 2.) off-site tasks that can be handled by qualified oversees staffers based in China where ReSource Pro has assembled and trained a motivated staff of experienced professionals who deliver superior service. By appreciably reducing operating expenses—while improving back-office efficiency, turnaround speed, and service quality—all RSP clients have experienced growth in both productivity and profit margins. An easily implemented, customized solution: RSP replicates existing client workflows, and it monitors all performance to ensure the highest level of quality control. A dedicated, full-time team of college educated insurance processing specialists—based in China and fluent in English—is permanently assigned to every RSP client, and trained to function as an extension of the agency’s own staff. This is what we mean by “remote staffing.”
Most insurance agencies’ core skills are in production, servicing and understanding the exposures and the needs of their clients. But how many of them have the same level of expertise and leadership when it comes to reaping maximum performance and productivity from their operations and staff? ReSource Pro specializes in insurance processing—high quality, accurate, measurable and efficient—allowing its clients the time to focus on driving growth and innovation. Contact ReSource Pro about a free monthly trial. Call, email, or log on today.
|
|
||||||||||||||||
