Shrinking to grow
S.C. agency loses 80% of its customers and prospers.
Special events, promotions, hole-in-one, prize indemnity and weather insurance
Start with the carrot
Wellness comes of age.
An online research department
Advisen provides agencies of all sizes with big broker “smarts”.
Other Feature Stories:
Helping clients stay open for business
Disaster planning tool guides agents and insureds in preparing for the worst.
Making benefits more accessible
miQuotes provides online help for the tough risks of the employee benefits community.
The Rough Notes Company presents 2007 Community Service Award
Fore! … Arranging coverage and rooting for a claim
Golf contests, other promotions produce goodwill, boost charity coffers.
Captives and strategic planning
Captives increasingly are being used to implement ERM programs.
$2.4 million in postage
Cyber problems can produce unexpected costs.
A broker without borders
Argentine commercial broker has a global perspective.
Help for CATS
Reinsurance intermediary teams up with the Chicago Mercantile Exchange to offer hurricane futures and options.
RIMS’ Risk Maturity Model
Data from risk managers will help share ERM initiatives.
RIMS conference back to the Big Easy
A risk management smorgasbord awaits attendees.
When it rains, we pay
New concept helps small businesses “weather” everyday conditions.
Showing his mettle
Patrick Watkins is the driving force behind his agency’s exponential growth.
State of the Art market—2007
Predictions indicate that growth will continue.
Employee buy-in produces sustained success
“Engaged” employees of “Level 7” agencies have clear vision of owners’ goals.
Accounting industry takes account of insurance needs
Innovative solutions open up new insurance markets.
Agency Marketing Technology—Age matters
By Steve Anderson
Public Policy Analysis & Opinion—Not-so innocents abroad
By Kevin P. Hennosy
Risk Managers’ Forum—Protecting information
By Leonard J. Watson, Ed.D., CIC, CRM, CPCU, AIC
Customer Service Focus—What is the value of a designation?
By Ruth E. Phillips, CISR, CPSR, CPIW
Coverage Concerns—“Vacant land” coverage
By Roy C. McCormick
Perspectives on Management Operations—from cost generator to strategic asset
By Maureen H. Hunter, Ph.D., and Linda DelPonte, CPCU
To The Point—New assaults vs. long-standing loyalties
By Emanuel Levy
Risk Management—Contractors errors and omissions
By Donald S. Malecki, CPCU
Enterprise Risk Management ERM—Time to take it seriously
By Michael J. Moody MBA, ARM
Marketing Matters—Minding your PR P’s and Q’s
By Nanci Evarts
Benefits Business—Selling disability benefits
By Len Strazewski
PF&M at a Glance
Centuries of Rough Notes
Rough Notes Staff