APRIL 2007

Cover Story:
Shrinking to grow
S.C. agency loses 80% of its customers and prospers.

Specialty Lines:
Special events, promotions, hole-in-one, prize indemnity and weather insurance

Start with the carrot
Wellness comes of age.

An online research department
Advisen provides agencies of all sizes with big broker “smarts”.

Other Feature Stories:  
Helping clients stay open for business
Disaster planning tool guides agents and insureds in preparing for the worst.

Making benefits more accessible
miQuotes provides online help for the tough risks of the employee benefits community.

The Rough Notes Company presents 2007 Community Service Award

Fore! … Arranging coverage and rooting for a claim
Golf contests, other promotions produce goodwill, boost charity coffers.

Captives and strategic planning
Captives increasingly are being used to implement ERM programs.

$2.4 million in postage
Cyber problems can produce unexpected costs.

A broker without borders
Argentine commercial broker has a global perspective.

Help for CATS
Reinsurance intermediary teams up with the Chicago Mercantile Exchange to offer hurricane futures and options.

AAMGA Special Section:
A continuum
AAMGA presidencies build on each other

Embracing the changing landscape
AAMGA continues its efforts to advance legislative and regulatory reforms

Keep the conversation going
Focus groups and white papers will generate ongoing interest in topics raised during conference

More than continuing education
A self-supporting entity, AAMGA University offers targeted, specialty training

Spreading the word
AAMGA Communications Committee reaches out to broad audience

Tackling the issues
Governmental Affairs Committee represents AAMGA members on Capitol Hill

Marketing Committee participates in variety of promotions
Products, services, designations and the AAMGA University are some of the offerings

Leading into the future
Under Forty Organization's strategy to prepare leaders includes in-depth training and networking with international groups

RIMS’ Risk Maturity Model
Data from risk managers will help share ERM initiatives.

RIMS conference back to the Big Easy
A risk management smorgasbord awaits attendees.

When it rains, we pay
New concept helps small businesses “weather” everyday conditions.

Showing his mettle
Patrick Watkins is the driving force behind his agency’s exponential growth.

State of the Art market—2007
Predictions indicate that growth will continue.

Employee buy-in produces sustained success
“Engaged” employees of “Level 7” agencies have clear vision of owners’ goals.

Accounting industry takes account of insurance needs
Innovative solutions open up new insurance markets.


Agency Marketing Technology—Age matters
By Steve Anderson

Public Policy Analysis & Opinion—Not-so innocents abroad
By Kevin P. Hennosy

Risk Managers’ Forum—Protecting information
By Leonard J. Watson, Ed.D., CIC, CRM, CPCU, AIC

Customer Service Focus—What is the value of a designation?
By Ruth E. Phillips, CISR, CPSR, CPIW

Coverage Concerns—“Vacant land” coverage
By Roy C. McCormick

Perspectives on Management Operations—from cost generator to strategic asset
By Maureen H. Hunter, Ph.D., and Linda DelPonte, CPCU

To The Point—New assaults vs. long-standing loyalties
By Emanuel Levy

Risk Management—Contractors errors and omissions
By Donald S. Malecki, CPCU

Enterprise Risk Management ERM—Time to take it seriously
By Michael J. Moody MBA, ARM

Marketing Matters—Minding your PR P’s and Q’s
By Nanci Evarts

Benefits Business—Selling disability benefits
By Len Strazewski



Court Decisions
PF&M at a Glance
Centuries of Rough Notes
Rough Notes Staff


Cover Story

Specialty Lines