The Rough Notes Company, Inc - Traditional Table of Contents 02/2008

FEBRUARY 2008
FEATURES
Cover Story:
Riding the "green" wave
Unique value-added puts C.M. Meiers ahead of the pack

Specialty Lines:
Contractors market—residential & commercial
Hopeful predictions, product enhancements, ongoing challenges are in store for contractors in 2008.

Marketing:
Environmental exposures
FEI is a go-to firm for this often overlooked risk.

Technology:
Walk the talk
Three agents highlight how adopting real time business processing made their already successful.

Benefits:
Sizeable P-C firm uses multi-faceted benefits strategy
Health management and TPA divisions provide strong returns for clients.

Other Feature Stories:
Bringing in the votes
AIG product protects political campaign committees.

Managing domestic risk
Chubb helps affluent policyholders deal with the risks of employing domestic help.

Program business gets smiles from carriers
Survey shows insurers seek profitable new programs.

Congratulations to Cottingham & Butler, Dubuque, Iowa
2007 Marketing Agency of the Year

Establishing trust in a market that never sleeps
Swiss broker's international business requires precise communication.

Power over the future
PIA National offers tool focused on agency planning.

25 years of stability in medical malpractice
Physicians Reciprocal Exchange stresses risk control for doctors & hospitals, adds captive.

Captive Insurance Companies Association (CICA) Special Section
     Optimal Results
     CICA—Moving Forward
     New Chair for CICA
     Soft Market: Friend or Foe for Captivies?

CEOs and brokers tackle tough issues
Executive panels discuss catastrophic event response and innovation.

Changing demographics create opportunities
Allianz capitalizes on growing multicultural and senior populations.

Committed to contractors
Bituminous brings underwriting savvy and risk control expertise to specialty contractor niches.

Specialty contractors represent nearly $20 billion in premium
Framing contractors, followed by siding contractors, are predicted to have the strongest growth.

Experts give their views of agents' future
IMMS-assembled forecasters include agents, consultants, association execs and publishers.

Young Agents—Taking the reins
Andy Beauchamp turns his passion into profit.

COLUMNS
Perspectives on Management—Rediscovering the lost art of dialogue
By Demmie Hicks

Lessons in Leadership—Dressing professionally in a casual world
By Robert L. Bailey

Winning Strategies—The changing role of the agency CEO
By Roger Sitkins

Customer Service Focus—Dealing with difficult customers
By Ruth E. Phillips, CISR, AAI, CPSR, CPIW, DAE

Risk Management—Keeping up to date on construction risks
By Donald S. Malecki, CPCU

Benefits Business—Assessing the health care benefits market
By Len Strazewski

Strengthening the Front Line—Getting everyone on the same page
By Emily Huling, CIC, CMC

Enterprise Risk Management—ERM: What's your appetite?
By Michael J. Moody, MBA, ARM

Beyond Insurance—Passion—The intangible force that produces tangible results
By Scott Addis

Agency Marketing Technology—Using social networks to market
By Steve Anderson