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Specialty Lines Markets:
Helping stretched-thin social services agencies
Organizations serving the needy present opportunities, despite their funding challenges.
Technology:
A grand strategy
Glatfelter Insurance Group listens to its agents and delivers money saving technology solutions.
Benefits Agency:
A strategic perspective
Evolving with the industry is a proven recipe for success for this Georgia agency's benefits division.
Marketing:
Moving forward with specialty trucking
Challenges create opportunities for agents as economy recovers.
Other Feature Stories:
An enhanced role for RRGs
Future looks good for further expansion of risk retention groups.
Weather risk management: The heat is on
The weather-related marketplace is poised for rapid growth.
No disabled veteran left behind
The industry rallies to support the goals of Disabled Veterans Insurance Careers.
Trucking represents a $6 billion market
Other transportation firms boost that total significantly.
New Jersey agents are co-winners of Rough Notes' Community Service Award
Their foundation helps families dealing with childhood cancer.
Add life to your agency
Help your clients manage their human asset risks.
World Economic Forum: Reality check
Turns out, we are our brother's keeper.
COLUMNS
Winning Strategies—Changing the conversation
Avoid the commercial commodity trap: sell value, not price
By Roger Sitkins
Agency Financial Management—Simple strategies for agency growth
Establish measuring points, then consider basic business expansion moves
By Rick Dennen
Social Media Forum—Tone-deafness—It's not just a musical malady
Comments on social media travel faster and farther—Avoid the traps
By Tom Wetzel
Risk Management—The perils of the additional insured endorsement
Coverage may extend only to contracting parties; completed operations may be excluded
By Donald S. Malecki, CPCU
Internet Marketing—Your agency's path to success
Amp up your sales culture and develop an effective lead conversion strategy
By Adam DeGraide
Benefits Products & Services—Health plan calls in the doctor
NJ insurer's outcomes-based health program is built on cooperation with medical practices
By Thomas A. McCoy, CLU
Risk Managers' Forum—The hard market changes everything
In the hard market, agents should leverage risk management to increase retention and new business
By Erica Martinson, CIC, CRM, MBA
ISO Products Perspective—Auto Dealers Program: From evolution to solution
Completing the separation of "service stations" from auto dealers
By Andrew Blancher
Management by Coaching—Stop it
The seven destructive behaviors that are killing your effectiveness
By Kimberly Paterson, CEC
Public Policy Analysis & Opinion—Money does not satisfy greed; it stimulates it
The NAIC might put members in jeopardy of ethics violations
By Kevin P. Hennosy
DEPARTMENTS
Court Decisions
Centuries of Rough Notes (Flipbook)
Rough Notes Staff
Reprints
ADVERTISERS INDEX & PRODUCTS PAGE (Flipook)
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