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FEATURES
Specialty Lines:
Heavy construction shows signs of life
Insurer specialists see opportunities among infrastructure contractors.
Marketing:
Design professionals see new options in the soft market
Now can be a great time for agents to help architects and
engineers shop their coverage.
Technology:
Darwin 2.0—It's survival of the Web savviest
AgenciesOnline provides an integrated online system
that leverages the agency's brand.
Benefits Agency:
Integrative approach
Lacher & Associates' employee benefits strategy to complement
clients' plans is paying off.
Vermont Captive Insurance Association Special Section:
Green Mountain momentum
Topics broadened to reflect current event and feedback.
2010 VICA Conference preview
Next month’s conference will build on past successes
ADDITIONAL FEATURES:
Liquor liability
Proliferation of liquor liability laws points out need for insurance.
From long hair to long term care
Boomers embrace retirement but avoid planning for LTC.
Managing heavy equipment claims
Technology boosts recovery of stolen property.
NCCI sees a "precarious" market for workers comp
Combined ratio soars to 110 in 2009; written premiums fall 23% in two years.
Teaching to an evolving market
The American College introduces programs focusing on women, retirees,
special needs families, and diversity.
Health insurers look to foreign markets
Industry seeks greater profit margins.
Agency partners: By the numbers
Actuarial services are important to agencies with self-insured clients.
COLUMNS
Winning Strategies—Results first, not last
By Roger Sitkins
Agents E&O Loss Prevention—Certificates of insurance
By Curtis M. Pearsall, CPCU, AIAF, CPIA
Customer Service Focus—Listen up! It's your professional duty
By Ruth E. Phillips, CIC, CISR, AAI, ACSR, AIS, API, CPSR, CPIW
Strengthening the Front Line—Social networking on the job: Handle with care!
By Emily Huling, CIC, CMC
Benefits Business—Health care reform
By Len Strazewski
Young Agent Forum—Big "I" Young Agents Institute set for September
By Andy Beauchamp
Public Policy Analysis & Opinion—Remain calm: All is well
By Kevin P. Hennosy
Critical Issue Report—Déjà all over again?—New York insurance department considers reviving ill-fated 1980s New York Insurance Exchange
By Phil Zinkewicz
Risk Management—Strangers in a strange land
By Donald S. Malecki, CPCU
Lessons in Leadership—The electronic Yellow Pages
By Robert L. Bailey
Beyond Insurance—The addiction that is crippling our industry…the insurance bid
By Scott Addis
Benefits Products & Services—AUL's voluntary business propels growth
By Thomas A. McCoy, CLU
Enterprise Risk Management—Hindsight is 20/20
By Michael J. Moody, MBA, ARM
DEPARTMENTS
Court Decisions
Centuries of Rough Notes (PDF)
Rough Notes Staff
Reprints
ADVERTISERS INDEX & PRODUCTS PAGE (PDF)
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