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September 2009
FEATURES

Marketing Agency of the Month:
Learning from the best
The MJ sales process uses the best practices
of the agency’s top performers.

Specialty Lines:
As the market turns
Property/casualty industry keeps a close watch on D&O for financial firms.

Marketing:
Home sweet “green” home
Fireman’s Fund offers green upgrade to homeowners policy.

Technology:
Real time quoting is “EZ”
EZLynx provides real time premium comparisons to agents and their customers.

Benefits Agency:
Expertise in a changing world
Seitlin Benefits monitors health care trends to help clients make wise choices.

Benefits Company:
Get on board with voluntary benefits
Colonial Life helps P-C agents boost profits by offering employee-paid coverages.

Other Feature Stories:  
Energizing the sales force
Growth Dynamics helps Rockwood Programs build a skilled,
successful production team.

Energizing the sales force
Growth Dynamics helps Rockwood Programs
build a skilled, successful production team

Succession planning
The time to start is now.

Doing the right thing
Travelers brings enthusiastic young people into the industry via InVEST.

Subrogation for captives
An untapped revenue source.

Alternative market update
ART markets have suffered from financial crisis, but growth will return.

 

COLUMNS
Critical Issue Report—AARP opens its doors to agents
By Phil Zinkewicz

Winning Strategies—Becoming the competition that is feared
By Roger Sitkins

Producer Self-Management—First, last, and along the way
By John Edward Love, CPCU

Agency Financial Management—Navigating the winds of change
By Christel L. Sarchet, CPA, and Robin C. Frost, ACA

Benefits Business—Changes in the air
By Len Strazewski

Public Policy Analysis & Opinion—The rise and fall of deregulation
By Kevin Hennosy

 

DEPARTMENTS
Court Decisions
People Management
Rebuilding Cost Chart (PDF)
Centuries of Rough Notes (PDF)
Rough Notes Staff
Reprints

ADVERTISERS INDEX & PRODUCTS PAGE (PDF)