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November 2010
FEATURES

Marketing Agency of the Month:
Associating with associations
It always comes down to relationships at
Logan Lavelle Hunt.

Specialty Lines:
Standing guard
Specialists say security guard market is soft and dynamic.

Marketing:
Safety National expands offerings in soft market
Insurer sees its future growth coming from local brokers and agents.

Technology:
World of mouth
Agents use blogs to enhance their brand, attract prospects, and stay
connected with customers.

Benefits Agency:
A regional broker's team approach to client guidance
Strength in HR services helps prepare clients for
health care reform.

Other Feature Stories:  
Professional and personal excellence
National Alliance CSR of the Year Kelly Whitener is her agency's "go-to" person.

Perpetuating the industry
InVEST helps move insurance to the top of the careers list.

The meaning of life
IMMS delivers a turnkey life insurance solution for P-C agents.

Going beyond themselves
Community Service Award honors agents who help others.

Community Service Award nomination form (PDF)

National flood insurance: Updated agent primer
Program gets one-year extension to September 30, 2011.

But I didn't know...
Commonly used technology opens door for info leaks, identity theft.

A learning experience
The National Alliance offers advanced risk management courses.

Managing change
Recognizing employee types can help improve implementation..

 

COLUMNS
Winning Strategies—Warning signs: how to expect the unexpected
By Roger Sitkins

Agency Financial Management—The agency price in your future
By Lorna L. Gunnersen, CPA, CVA, CPCU, CIC, CRM

Producer Self-Management—Agency Web site design
By John Edward Love, CPCU

Benefits Business—New options for retirement accounts
By Len Strazewski

Enterprise Risk Management—Dominating the conversation
By Michael J. Moody, MBA, ARM

Risk Management—Construction defects coverage
By Donald S. Malecki, CPCU

Benefits Products & Services—Finding a place for long term care
By Thomas A. McCoy, CLU

Agents E&O Loss Prevention—Security guards and alarm installers
By Curtis M. Pearsall, CPCU, AIAF, ARM, CPIA

Public Policy Analysis & Opinion—Wake up and smell the tea
By Kevin P. Hennosy

Internet Marketing—Blame yourself and do something
By Topher Grant and Adam DeGraide

Lessons in Leadership—Don't forget to ask
By Robert L. Bailey

DEPARTMENTS
Court Decisions
Ownership Statement (PDF)
Centuries of Rough Notes (PDF)
Rough Notes Staff
Reprints

ADVERTISERS INDEX & PRODUCTS PAGE (PDF)