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Special Section Sponsored by Target Markets Program Administrators Association United National Group® The Target Markets Program Administrators Association (TMPAA) stresses the importance, in fact the necessity, of strong relationships among the various and varied disciplines of the insurance industry. Modern technology delivers major assistance in achieving such positive results. Bob Glettler is a leading advocate of the philosophy that led to the 2001 creation of the Program Administrators Association. He is vice president for class specific programs at United National Group, a charter member whose member companies are active in TMPAA. “We’ve always been an organization that wants to assist program administrators to operate with greater efficiency, proficiency and profitability,” said Glettler. “So is the Target Markets Association. And both of us have been convinced all along that technology is vital to a successful program partnership. It works best this way. We expect that our general agent partners provide accurate policy processing. To do so in this age of cyberspace, the understanding and use of various technologies is a must. Flipping the coin to our side, advanced technologies allow us to provide market leading service and quick turnarounds, which are crucial in the highly competitive market we serve.” United National’s primary target is the excess and surplus market where it typically focuses on niches that are frequently underserved by standard markets, or where competition is often lighter than normal. Widely recognized within the property/casualty and professional liability fields, United National is well known for an expertise in specialty products that are underwritten through its binding authority division. While focusing on nonadmitted business, United National does not overlook admitted business when beneficial opportunities clearly outweigh the cost of an admitted structure. We write class-specific programs that will generate a minimum of $5 million-plus in total premium within 18 months and demonstrate clear profit potential. Consistent within United National’s strategies, Professional Liability also focuses on serving specialty market niches. United National’s Professional Liability offerings include admitted and nonadmitted programs for both medical and nonmedical classes. Professional Liability products typically feature comprehensive coverage on either an occurrence or claims-made basis. They can be combined with General Liability and Property Offerings. Real Estate E&O, Insurance Agents E&O, Lawyers, and Social Service Programs have traditionally been the cornerstones of the Company’s Professional Liability line. Recently, Allied Health Care was introduced. It’s an example of one of United National’s start-up programs. Currently United National has developed plans to expand Professional Liability, and will gladly entertain new or unique class-specific program opportunities whenever they’re presented. Mary Preston Brown, assistant vice president at United National’s corporate headquarters in Bala Cynwyd, Pennsylvania, [phone: (610) 664-1500] directs program management for nonmedical classes. Health Care programs for Allied Health and Social Services are managed by Cheryl Kleinke, assistant vice president, in the Scottsdale, Arizona, office [phone: (480) 585-3004]. In summarizing the United National mantra about relationships, Bob Glettler relates his company’s stance in connection with a too-long underwriting process. “To avoid wasting a program manager’s time, we review every submission quickly. At United National we ask for the specific information that will assist in making a rapid determination. “It’s just one important part of building a mutually rewarding relationship with United National’s partners.” → |
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