April 2009
FEATURES

Cover Story:
Kickin' it old school
Producers manage, and managers produce at this Tennessee agency.

Specialty Lines:
Prizes, promotions and contests
Agents can be big winners boosting clients' business in a slow economy.

Marketing:
Agency forms workers comp carrier
Synergy Comp, Pennsylvania-based WC insurer, focuses on loss prevention.

Technology:
The virtues of virtualization
Saving money, energy and the environment.

Benefits:
Managing change in the health market
Nebraska firm provides options to clients in a shifting legislative
and regulatory climate.

Other Feature Stories:  
MGAs forge strong ties with reinsurer
Niche market business is attractive to reinsurers.

Taking the helm in a perfect storm
Industry veteran Tom Motamed brings experience and vision to CNA.

Taking the slow boat to a hard market
Advisen study cautions that once here, the hard market may be
more prolonged than usual.

SIGs in peril?
New York's actions to rescue failing self-insurance groups could
imperil healthy ones.

AAMGA Special Section
83rd Annual Meeting: The Strength of the Association
Strength through education
Government Affairs Committee makes its mark
Studying abroad
Mentoring members

RIMS: 2009 conference preview
Disney World area is the site for an excursion into practicality.

Dealing with data leakage
Take steps to safeguard digital assets.

Professional liability enhancements
Travelers adds coverages that reflect current trends.

Slip-sliding away
S&P takes a look at the insurance industry's financial status

Taking care of business
Don't underestimate the importance of a well-thought-out disaster plan

When the show can't go on
If a rock concert is scrubbed or village fireworks are rained out, event cancellation insurance comes

It's a wrap!
Heffernan's dedicated wrap-up units support agents with contractor clients

Homeowners line faces challenging times
Economy, catastrophe potential portend negative outlook

 

COLUMNS
Building Equity Value—Agency consolidation: A different look
By John M. Wepler and Patrick T. Linnert

Public Policy Analysis & Opinion—Farewell, Jim Long
By Kevin P. Hennosy

Risk Management—Multi-million-dollar verdicts
By Donald S. Malecki, CPCU

Benefits Business—Retirement planning—what now?
By Len Strazewski

Beyond Insurance—Creativity and innovation
By Scott Addis

Strengthening the Front Line—R-E-S-P-E-C-T—This is what it means to me
By Emily Huling, CIC, CMC

Insurer panel lauds industry's stability—Challenges include Main Street business worries, reduced access to capital
By Phil Zinkewicz

Customer Service Focus—Be ready in "crunch time"
By Jill Haynes Gidge, CPCU, CIC, CISR

 

DEPARTMENTS
Readers' Feedback
Court Decisions
Centuries of Rough Notes (PDF)
Rough Notes Staff
Reprints

ADVERTISERS INDEX & PRODUCTS PAGE (PDF)