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FEATURES
Specialty Lines:
Social services
Agencies stretched thin welcome insurance expertise, focus.
Marketing:
Building on success
Aon founder Patrick Ryan launches specialty unit with a
“dream team” of top industry talent.
Technology:
In the loop
Claims download enables agents and carriers to better serve their
mutual client while increasing efficiencies and reducing expenses.
Benefits Agency:
Meeting the targets
Broad benefits menu drives growth & profitability gains.
Other Feature Stories:
It seems to me I’ve heard that song before
Michigan initiative recalls California’s Prop. 103 controversy.
Collateral issues for captives
Insurance trusts may offer a viable and costeffective alternative to LOCs.
MJ Insurance is Agency Of The Year
A focus on the long term keeps this agency vibrant and successful.
The bigger they are
An adjuster’s look at heavy truck losses.
Rough Notes Company presents 11th annual Community Service Award
Recipient Craig Moon is working to improve the quality of life for autistic adults.
Protection for client’s personal information
OneBeacon offers products and risk management services
to help insureds protect data and private information.
AAMGA responds to market changes
Association’s initiatives focus on technology, education and membership.
After Katrina: The Chinese drywall debacle
Insurers invoke pollution exclusion.
It’s the economy…
As the economy goes, so goes the trucking industry.
Social services— recession proof?
With more than $2 billion in premium and a positive growth forecast,
social services can be an attractive niche for agents.
Turning green into gold
Program manager Mainstay Insurance shows retail agents how to
profit from the green building trend
COLUMNS
Winning Strategies—Stop pretending!
By Roger Sitkins
Agents E&O Prevention—Insuring nursing homes
By Curtis M. Pearsall, CPCU, AIAF, CPIA
Benefits Business—Government-run LTC program hits in 2011
By Len Strazewski
Risk Management—Manufacturer or vendor: who covers whom?
By Donald S. Malecki, CPCU
Enterprise Risk Management—The value proposition
By Michael J. Moody, MBA, ARM
Internet Marketing—Discover hidden treasure
By Tim Sawyer
Beyond Insurance—Interaction of the ADA and workers compensation
By Christopher Brown, Donald Brown and Alycia Weigley, CPCU, PHR, MBA
Public Policy Analysis & Opinion—The gray lady of insurance regulation
flirts with disaster again
By Kevin P. Hennosy
Customer Service Focus—Simple things matter the most
By Pam Golden, CIC
Benefits Products & Services—Tales from the small business disability market
By Thomas A. McCoy, CLU
DEPARTMENTS
Court Decisions
Centuries of Rough Notes
Rough Notes Staff
Reprints
ADVERTISERS INDEX & PRODUCTS PAGE (PDF)
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