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July 2011

Marketing Agency of the Month:
Bringing new blood into the industry
A diverse producer corps helps this Illinois
agency reach many different clients..

Specialty Lines:
The Construction Beatdown
Premiums fall below $10 billion during the economic downturn.

High-tech solutions for complex construction risks
Technical Risk Underwriters, a new unit of Ryan Specialty Group, brings A rated
capacity to a challenging market.

Making time
Vertafore's WorkSmart helps agencies reduce workflow steps, adding hours to the day.

Benefits Agency:
Gregory & Appel focuses on the human element
Employee benefits, wellness and human resources consulting are value-added services.

Other Feature Stories:  
The industry gadfly
For more than 50 years, Don Malecki has been keeping the industry honest.

Vermont Captive Insurance Association Special Section

Vermont captives — 2011: On target for a record year

Battling for the middle market: Leveling the playing field

Collateral: A capital idea

VCIA's 2011 conference probes "The DNA of captive insurance"

Captive insurance marketplace: A 2011 update
Appeal broadens to mid-size agents serving mid-size clients.

Voluntary Benefits Special Report

Wellness at MGM

Wellness program stabilizes health care costs

Voluntary benefits continue growing

A "deteriorating" workers comp market
100th anniversary year is not the system's best.


Risk Managers' Forum—Risk Assessment: A critical component of risk management
By Robert Higgins, CIC, CRM

Critical Issue Report—RF radiation from wireless antennas: the next black swan?
By Gloria Vogel

Risk Management—Beware of limiting endorsements in the CGL
By Donald S. Malecki, CPCU

Winning strategies—Remaining productive
By Roger Sitkins

Customer service focus—They came by chance and stayed by choice
By Jim Cuprisin, CIC, CRM

Enterprise Risk Management—Separating the wheat from the chaff
By Michael J. Moody, MBA, ARM

Digital Marketing—Social media marketing—getting past the initial hurdles
By Heather Lockwood

The innovative workplace—Use sales savvy to make great hires
By Don Phin

Internet marketing—Stalk your Web site
By John Boudreau

Benefits Business—Retirement consulting
By Len Strazewski

Public Policy Analysis & Opinion—The fish cartel in Walden's Pond
By Kevin P. Hennosy


Court Decisions
Centuries of Rough Notes (PDF)
Rough Notes Staff