COVER STORY
Educating insureds is key to success at Knauff Insurance
FEATURES
It's not a soft market, it's The Market
In search of loose bricks
Your internal customer: The employee factor
Reverse flow business--utilizing the reinsurance market
Disaster planning: considering the contingencies
Overcoming techno-illiteracy
Survival of the fittest
Now is the best of times
Technology "Central"
Community banks present worthwhile market for agents
Empty space: A marketing boon for some agencies
DEPARTMENTS
Court Decisions
Regional Target Markets
Region 1 Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont
Fax/Internet Poll Results
North Carolina firm listens to clients' needs and expands services accordingly.
The editorial director of The Insurance Market Place looks at current market conditions and projects what lies ahead for next year.
Executive Risk fills the gaps with skillful underwriting and product innovations.
Employees are actually your first customers.
Agents with a sizable and stable program can work with a reinsurance broker to take advantage of the reverse flow market.
"Hope for the best but expect the worst" is a good rule of thumb when creating a disaster plan.
One way to capitalize on technology is to teach agency employees how to use it.
An evolving marketplace is no match for the resiliency of the independent agent.
The president of the National Association of Professional Insurance Agents says banks' entry into the insurance business is really a blessing in disguise.
Regional carrier uses Web to speed up commercial auto quotes.
Despite mergers among mega-banks, smaller banks are growing, says AIG executive.
Agencies can benefit by helping community groups in need of a place to meet.
Questions & Answers
Insurance Market Update
Coverage Concerns
Agents' E&O Review
Agency Financial Management
On the Web
Risk Problems/Solutions
Bottom Line Profitability
PF&M Companion
Young Agent Forum
Managed Marketing
Region 2 Alabama, Delaware, District of Columbia, Florida, Georgia, Kentucky, Maryland, Mississippi, North & South Carolina, Tennessee, Virginia, West Virginia
Region 3 Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin
Region 4 Arkansas, Colorado, Iowa, Kansas, Louisiana, Missouri, Nebraska, New Mexico, Oklahoma, Texas
Region 5 Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, North & South Dakota, Oregon, Utah, Washington, Wyoming
Annual Index of Articles for 1998
Centuries of Rough Notes