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CREATING CUSTOMERS FOR LIFE

    CREATING CUSTOMERS FOR LIFE

AGENCY OF THE MONTH CREATING CUSTOMERS FOR LIFE Alabama agency hits $6.5 million in revenue after three years By Dennis H. Pillsbury In 2015, Steve Nesbitt had just  completed a

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FLOOD INSURANCE

    FLOOD INSURANCE

FLOOD INSURANCE Will the private market be big enough to make a big difference? By Joseph S. Harrington, CPCU We’ve come to a significant milestone in the troubled history of

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CARING FOR “COMRADES” AND CLIENTS

  CARING FOR “COMRADES” AND CLIENTS

PERSONAL LINES FOCUS CARING FOR “COMRADES” AND CLIENTS Successful personal lines marketing recognizes the importance of team members and customers

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BEFORE THE BOTS, DE-CLUTTER YOUR SOPS

  BEFORE THE BOTS, DE-CLUTTER YOUR SOPS

TECHNOLOGY BEFORE THE BOTS, DE-CLUTTER YOUR SOPS Adding automation to inefficient processes wastes resources By Violet Xu Whether or not

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RUE INSURANCE

  RUE INSURANCE

Looking Back, Looking Ahead RUE INSURANCE Fourth-generation agency has served central New Jersey for 102 years and is still going

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Coverage Concerns



REVISITING REBATES

    REVISITING REBATES

REVISITING REBATES New risk technologies force review of long-standing prohibitions By Joseph S. Harrington, CPCU In the R Street Institute’s R Street Shorts No. 8, Ian Adams writes, “If giving

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Excess and Specialty Lines



FOCUS ON WORKERS COMPENSATION

    FOCUS ON WORKERS COMPENSATION

SPECIALTY LINES MARKETS FOCUS ON WORKERS COMPENSATION Wearable technology and machine intelligence contribute to safer workplaces and fewer claims By Lori Widmer The news was good heading into the fourth

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Benefits Lead



PROVIDING ADVICE WITHIN A CONTRIBUTION PLAN

    PROVIDING ADVICE WITHIN A CONTRIBUTION PLAN

PROVIDING ADVICE WITHIN A CONTRIBUTION PLAN OneAmerica taps extra data to help employees reach retirement goals By Thomas A. McCoy, CLU The goal of achieving retirement readiness for a workforce

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