The Fredericksburg office team. From left: Lynn Fleming, Benefits; Ruth Busby, Commercial Lines CSR; Kim Morales, Director of Operations; Lori Borders, Receptionist; Tricia Herrera, Benefits; Lauryn Bagwell, Personal Lines Account Manager/Benefits Coordinator; Angie Cobb, Receptionist; Shay Dodes, Personal Lines CSR, and Steve Hamilton, Commercial Lines CSR.