AGENT VOICES 2021 Agency professionals look forward to a return to normal, but caution carriers on claims By Kevin Jenné, IPC Much has been made of the post-pandemic world that awaits us. It’s a time of returning to the office, visiting clients in person again, and maybe even permanent adoption of some of the digital tools that made remote working easier. In our annual survey of independent agents, Channel Harvest
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NUMBERS TO SHARE WITH CLIENTS ABOUT RANSOMWARE ATTACKS Pandemic-related at-home work continues to fuel vulnerability to ransomware attacks By Michael Wayne Earlier this year, Colonial Pipeline was hit with a ransomware cyberattack that forced it to shut down gasoline and jet fuel supplies for 11 days, primarily affecting parts of the Southeastern United States. To alleviate the potential damage, Colonial Pipeline ponied up $4.4 million in payment very early on.
Public Policy Analysis & Opinion By Kevin P. Hennosy NAIC WAS IN THE HOUSE Regulators’ association offered little insight into congressional inquiry Housing policy is a high priority for the Biden Administration and for Democrats in the U.S. House of Representatives. The House agenda includes planning for financial losses suffered as the result of catastrophic weather, which revives congressional interest in the “business of insurance.” When considering the machinations of
Broken Glass A QUESTION OF BALANCE This young agent takes on a dual role at her thriving agency By Elisabeth Boone, CPCU With a degree in marketing, Jessica Jeffress wasn’t planning on a career in insurance—and then she joined the Kentucky independent agency of Peel & Holland in September 2009, first as a receptionist and then as a personal lines customer service representative. Her marketing experience proved to be especially
Public Policy Analysis & Opinion By Kevin P. Hennosy THE PRICE OF HISTORY Reverend Richard Price constructed the groundwork for modern insurance and the U.S. Revolution This month, as we gather—in small groups—to celebrate American independence from Great Britain (or consume adult beverages), only the most nerdy celebrant will remember the name of the Reverend Richard Price. I am that nerd! Richard Price was an 18th Century, Welsh-born, Unitarian minister
