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The Rough Notes Company Inc.

Agency of the Month

    GROWING UP

GROWING UP

AGENCY OF THE MONTH GROWING UP Self-reflection determines upward direction for this Tennessee agency By Dennis H. Pillsbury When Donald S. Denbo and Johnny Thompson decided to start their own agency in 2002, they already had more than 30 years of friendship backing them up. They initially met at the University of Tennessee where they both played football. After college, they went their separate ways: Don off to Vanderbilt University

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    ELEVATING ALL STAKEHOLDERS

ELEVATING ALL STAKEHOLDERS

AGENCY OF THE MONTH ELEVATING ALL STAKEHOLDERS Michigan agency adopts “Conscious Capitalism” to support decision making By Dennis H. Pillsbury Back in 1972, Bill Brower was getting ready to go to law school and part of that readiness was finding a way to pay for it. He was talking to his insurance agent about an issue with his auto coverage when the agent started discussing employment opportunities. Bill went home

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    DOING WHAT’S RIGHT

DOING WHAT’S RIGHT

AGENCY OF THE MONTH DOING WHAT’S RIGHT Advocating for clients and carriers, Northern Virginia agency embodies founders’ principles By Dennis H. Pillsbury “What is unique about our approach is that we look at each client holistically,” says Michael Sahouri, chief executive officer of Sahouri Insurance, based in McLean, Virginia, just outside Washington, D.C. “We build frameworks of protection for each individual client that respond to their pain points and close

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    PERSISTENCE PAYS

PERSISTENCE PAYS

AGENCY OF THE MONTH PERSISTENCE PAYS California agency’s speed, consistency, engagement help it become number one on Yelp By Dennis H. Pillsbury Along with all of the other elements that go into building a successful agency, in recent years we’ve seen the growing importance of social media in the independent insurance arena, and not just when it comes to interfacing with younger clients and prospects. It is a proven way

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    FROM GENERALIST TO SPECIALIST

FROM GENERALIST TO SPECIALIST

AGENCY OF THE MONTH FROM GENERALIST TO SPECIALIST Getting organized helps Florida agency grow “The agency primarily wrote personal lines, although we did have some commercial lines business,” Rob continues. “The business grew with the town and was fortunate to be located where growth was happening. Along the way, we acquired several small agencies, including one in 1970 that had a contract with a carrier that has been with us

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