CREATING A FRIENDLY DIGITAL AGENCY Ohio agency utilizes technology to enhance their personal touch rather than to replace it By Barley Dennison Hertvik Insurance Group, Medina, Ohio, traces its origin back to 1946 when “my grandfather started a life insurance agency out of his house,” says Jack Hertvik, president. Other lines of business were added slowly until the early 1980s when “my father joined and turned it into a primarily
From The Latest Issue
THE SHOW MUST GO ON Young agency owner also serves as local high school musical director By Christopher W. Cook In the insurance industry, certain dedicated young professionals stand out among their peers and are members of an elite squad of individuals. These are their stories. “Dun dun.” Sometimes plans change or ideas get tabled, and then we must adjust. Before the pandemic, at a state association young agents conference,
THE GREAT RESIGNATION DRIVES CHANGE Employers emphasize benefits and wellness offerings to boost recruitment, retention By Sally Prather and Danielle Capilla As quit rates in the United States remain at near-record highs, competition for talent across industries persists. According to the U.S. Bureau of Labor Statistics, more than 4.2 million Americans quit their jobs in June 2022, indicating that employees remain willing and able to leave their jobs for new
UNTAPPED RESOURCES Women driving positive change in the insurance industry By Elisabeth Boone, CPCU Undiscovered Voices: Unlocking the Potential of Women in Insurance is the title of a book written by Sarah Muniz. A 21-year veteran of the insurance business, Muniz came up the hard way. In job after job, she was told she would never succeed because she was only a woman, even though she was earning a six-figure
SERVING THE PARTNERSHIP Technology firm continues to deliver a solution flexible enough to evolve to meet the needs of customers and their business partners By Lori Widmer For XDimensional Technologies, Inc.’s (XDTI) Krista Weaver, the company’s president and chief operating officer, serving the customer is core to what they do, and the entire leadership team is part of a hands-on approach. The company, whose flagship product is the cloud-based Nexsure
