A 72-YEAR-OLD START-UP Twin Cities agency focuses on its four C’s: customers, culture, carriers and community By Dennis H. Pillsbury Cox Insurance, St. Paul, Minnesota, is an entrepreneurial start-up that was founded by Frank Cox in 1950. Now represented by third gener ation leadership, the agency is surprisingly young in spirit, passion and actual age. “The average employee is just under 40 years old,” notes Ryan Wagenman, CAPI, partner and
From The Latest Issue
THE RIGHT PEOPLE AT THE RIGHT TIME Former bartender gets introduced to insurance industry by regular customer and later receives national recognition Like many others in the insurance industry, Alyssa Delaney, director of marketing and communications at the Agency Network Exchange, headquartered in Monmouth Junction, New Jersey, didn’t initially plan for a career in the field. After graduating in 2010 from Rutgers University with bachelor’s degrees in journalism and media
CONSTRUCTION CONTRACT RISKS Common contract language issues for general contractors, agents and brokers By Karen Parker and Steve Hicks The construction industry is booming across the U.S., fueled by projects in the residential, healthcare and education sectors that will drive a reported 8.8% growth rate in 2022. The industry’s outlook could get even rosier, considering the recently passed infrastructure bill that will pump $1 trillion worth of projects into the
CHALLENGE AND CHANGE Beazley report raises concerns for agents and brokers By Elisabeth Boone, CPCU Events so far this year have significantly altered how business leaders see the risks they face. Also altered is how the leaders perceive their resilience to these risks—a perception that has fallen dramatically since 2021. The findings are contained in Beazley Group’s latest Risk & Resilience research into geopolitical risk, which was published in June.
SAN ANTONIO ROSE …AND KEPT ON RISING Now the owner of a successful all-lines agency, Shirley Crandall shares the story of her climb to the top By Elisabeth Boone, CPCU It all started in high school, when Shirley Crandall began to work part time for Travelers. She continued her employment with the insurer throughout her college years and graduated from Southwest Texas State University (now Texas State University) with a
