Today, with smartphones, society carries the world’s latest incarnation of the department store show window—and cash register—with them everywhere, all the time. What does that mean for you and your agency? TOP 5 TIPS FOR BEATING THE BEZOS BEHEMOTH How to avoid falling victim to what arguably is today’s dominating business model By Michael Wayne Odds are, you aren’t familiar with William Leach. His research specialty is modern American cultural
RN Blog Top Q&A For Agents
TOP 5 NUMBERS TO SHARE WITH CLIENTS ABOUT RANSOMWARE ATTACKS The introduction of pandemic-related at-home work has fueled vulnerability to ransomware attacks. by Michael Wayne Last month, Colonial Pipeline was hit with a ransomware cyberattack that forced it to shut down gasoline and jet fuel supplies for 11 days, primarily affecting parts of the Southeastern United States. To alleviate the potential damage, Colonial Pipeline ponied up $4.4 million in payment
Determining client ROI includes being mindful of business you’re missing out on because you won’t get rid of the devil you know. How do you know it’s time to let a client go? HOW YOU KNOW IT’S TIME TO FIRE A CLIENT Bad clients exist, and sometimes they just need to be let go By Michael Wayne My insurance career has made me privy to many truths. Here are three
RISK CHAMPIONS Top 5 tips for developing allies to support your clients’ risk objectives By Michael Wayne Not everything is insurable. Of course, not everyone understands that, and in times of great distress there is always a rush to hold someone responsible. Typically, this results in time- and money-consuming finger pointing. To lessen the aftershocks of insurable events and those more akin to COVID-19, continuity plans have to be put
Last year was one of intense adaptation. This year will likely see that continue, but it is also beyond time for us to fine tune. That includes best practices for virtual presentations. TOP 5 VIRTUAL MEETING TIPS With virtual meetings more prevalent than ever, you need to maximize user experience By Michael Wayne Just prior to the start of the new year, a friend of mine and I were discussing
