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Management

    GOOD DEED GOES UNREWARDED

GOOD DEED GOES UNREWARDED

A GOOD DEED GOES UNREWARDED The Louisiana Supreme Court reminds us that auto insurance may not follow the insured  Dissents in the case were sizzling, with one justice writing that “the ruling in this case has far-reaching effects of which few, if anyone, would be aware,  By Joseph S. Harrington, CPCU  If you offer to drive a friend home in his or her car after he or she has been

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VALUATION DETRACTORS

VALUATION DETRACTORS Understanding decisions that can pull value away from owners at the time of a sale A key sign that a firm is vibrant and will achieve an above-average valuation is if the average age of the staff and ownership group is younger than industry averages. By James Graham, CVA Despite record valuations for insurance agencies, many owners take material discounts on value when they complete a transaction. This

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COPING WITH CHANGE

COPING WITH CHANGE Recognizing, accepting, and moving on “The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is the fear of the unknown.” —H.P. Lovecraft By F. Scott Addis, CPCU, CRA, ACRA, TRA, ASA John Wooden, nicknamed the “Wizard of Westwood,” was arguably the greatest basketball coach in history. According to his biography on Wikipedia, in a 12-year period as the coach

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RESHAPING WORK

  RESHAPING WORK In a market where employees have the upper hand, facing that truth and redesigning how we work is crucial Many organizations are responding by offering more flexible schedules and work-from-home options. But this is only part of the story. By Kimberly Paterson, CEC Last Friday night, I was watching House Hunters International on HGTV. Two episodes featured Americans in the prime of their careers with school-age children,

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CERTIFICATES A RECURRING THEME

CERTIFICATES—A RECURRING THEME? Who’s in charge?   Issuing certificates is not for the faint of heart, nor is it for untrained, unlicensed, or overwhelmed agency servicing staff. … All commercial lines account managers should attend a high-level certificate seminar at least once a year. By Mary M. Belka, CPCU, ARM, ARe, RPLU, CIC, CPIW A major component of any insurance industry consultant’s practice is that of fielding the scenarios, questions,

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