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AGENCY OF THE MONTH STARTING FROM SCRATCH

    AGENCY OF THE MONTH STARTING FROM SCRATCH

AGENCY OF THE MONTH STARTING FROM SCRATCH Amid double-digit growth, North Carolina agency zeroes in on retention and employee development By Dennis Pillsbury     Christopher Cook was following in

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Young Professionals (INSERT INTERESTING TITLE HERE) Seven tips for creating compelling content     By Christopher W. Cook Writing for an insurance publication that’s been around for over 140 years

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RIDICULOUSLY AMAZING

  RIDICULOUSLY AMAZING

Professional Development RIDICULOUSLY AMAZING! Consulting firm’s podcast advises agencies on how to make an impact By Christopher W. Cook The

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FROM COO TO CFO … MID-PANDEMIC

  FROM COO TO CFO … MID-PANDEMIC

BROKEN GLASS   FROM COO TO CFO … MID-PANDEMIC With grit and determination, this exec assumed her new role without

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ALL ABOUT THE NiCHE

  ALL ABOUT THE NiCHE

AGENCY PARTNERS ALL ABOUT THE NiCHE A specialty insurance provider that operates as an MGA? That’s not all that’s different

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Coverage Concerns



EDUCATION AS CUSTOMER SERVICE

Great customer service involves helping clients to understand how their insurance works. This helps to protect the client and the insurance agency.         Customer Service Focus By

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Excess and Specialty Lines



ENVIRONMENTAL AND POLLUTION INSURANCE

    ENVIRONMENTAL AND POLLUTION INSURANCE

SPECIALTY LINES MARKETS ENVIRONMENTAL AND POLLUTION INSURANCE Despite the growing scope and severity of current losses, resolution of legacy losses makes for a relatively stable market By Joseph S. Harrington,

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Benefits Lead



FROM WELLNESSTO WELL-BEING

    FROM WELLNESSTO WELL-BEING

FROM WELLNESSTO WELL-BEING Today’s employer, agent and insurer focus goes beyond traditional wellness programs By Len Strazewski Biometric screenings, on-site clinics, and health plan discounts are the familiar tools of

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