This agency executive believes in herself and is committed to mentoring others This month we present the second article in our new series, Broken Glass, in which we talk with a woman in the independent agency business about the challenges and rewards she has experienced throughout her career. This month we visit with Maura Derstein, chief operating officer of Lacher & Associates, located north of Philadelphia, and an advisor with
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AGENCY OF THE MONTH Florida agency becomes national powerhouse If you build it, they will come,” apparently does not just apply to baseball. In 1988, Valli and John Ritenour started Insurance Office of America (IOA), Longwood, Florida, and built it as a place that would attract clients and employees, including top-performing agents—a place that they would never want to leave because it provided some of the best producer contracts in
Two high-tech solutions for preventing injuries and expediting return to work Filling out lengthy accident reports … coordinating resources to help injured workers recover … striving to prevent worksite accidents and reduce premiums … these are just a few of the myriad challenges employers face in the complex arena of workers compensation. The burden is even greater for smaller companies, where executives may wear several hats and have no dedicated
Advancements in technology are contributing to loss mitigation in the fleet safety and management space When was the last time a claim was paid that shouldn’t have been? If you’re like most agents, you’ve seen countless claims that never should have been paid. On the other hand, many claims that should be paid are not. With advances in technology, it’s possible to exert more control over this situation. And more
Industry poised to strengthen in 2017 The years 2011 and 2012 were tough ones for the golf and country club industries located in the Northeastern part of the United States. First came a Halloween Nor’easter that brought down trees and power lines in areas where the leaves were still on the trees, causing insurers to pull back on limits for tree and debris removal. A year later, Hurricane Sandy impacted
