TAKE BACK THE NIGHT—PART 1
How it happened t started gradually, and now suddenly—after 30 to 35 years—we fast forward to a multifaceted operations crisis...
QUESTIONABLE GRIT
Can homeowners data drive greater understanding of climate risk and the economy? Predictably, the data collection effort languished for years,...
AUTOMATION RISKS IN THE WORKPLACE
AI, robotics and the new risk management conversation In many cases, automation does not remove risk. It changes where the...
FROM ROUTINE TO RESULTS
Leadership team meetings that actually move the needle A pattern of unproductive meetings breeds a “here we go again” dread....
THE BUSINESS WE’RE REALLY IN: WHY CONNECTION IS BECOMING THE ULTIMATE AGENCY GROWTH STRATEGY
Six ways agencies are making belonging, trust and connection part of how they operate The real question for agency leaders...
