Customer Service Focus Involving capable CSRs creates new opportunities for them and for the firm I was 18 years old...

ARTful Measures PURE redefines the insurer-policyholder connection Overall, the insurance industry has enjoyed a good relationship with the public for...

Mind the Gap Is additional coverage needed when renting a car or moving truck? This month we will explore the...

Agency Financial Management Due diligence is a critical component of acquisitions They emerged from different centuries, but they’re both timeless...

ISO Emerging Issues Perspective As vehicle capabilities change, insurance will likely need to adapt accordingly By now most motorists probably...