FOUR PAY ISSUES TO WATCH IN 2018
The Innovative Workplace Employee compensation has always been a hot topic, and this year the temperature will continue to rise....
LEARNING FROM THE BEST: PROVIDING WORLD-CLASS CUSTOMER SERVICE AT YOUR AGENCY
Customer Service Focus Does Disney-like overmanaging have its place? Jeff Bezos, Amazon chairman and CEO, commenting on the customer experience...
TAXES, UTILITIES, AND GRAIN ELEVATORS
Public Policy Analysis & Opinion California to review whether lower federal taxes should mean lower insurance prices When Congress and...
IF I WERE YOUR CEO
Winning Strategies The Rules of the Game: Roger’s Top 10 for powering growth, profits, and retention In a recent column,...
CYBER LIABILITY COVERAGE (AND PROCEDURAL) GAPS
Mind the Gap Be alert for coverage pitfalls and be sure your clients are appropriately protected Although data breaches are...
