Managing Workplace Political Discussions
The fine line between sharing opinions and verbal bullying The Innovative Workplace By Laura Kerekes, SHRM-SCP, SPHR With the presidential...
BRAVE NEW WORLD: CHALLENGES OF THE CYBER INSURANCE MARKETPLACE
Additional exposures may cause coverage lines to blur ISO Emerging Issues Perspective By Shawn E. Dougherty For all the benefits...
Goodbye agent and broker. Hello outsourced risk manager.
It’s time to step up your game and focus on risk Beyond Insurance By F. Scott Addis, CPCU, CRA A...
CAPTIVE INSURERS: ALTERNATIVE RISK TRANSFER AT ITS BEST?
Opportunities abound for mid-sized agents and brokers to profit from the captive trend ARTful Measures By Michael J. Moody, MBA,...
MAKING THE MOST OF YOUR CUSTOMER SERVICE DEPARTMENT
Common-sense suggestions to keep your frontline staff firing on all cylinders Customer Service Focus By Carletta Clyatt Google the words...
