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A supportive boss and a refusal to conform to stereotypes paved the way for this agency president This month Rough...

Third generation learns by doing as principal “retires” after six months The Wilkinson Insurance Agency in White House, Tennessee, was...

Smooth sailing so far, but uncharted waters ahead One could say that today’s surety business is like a ship slowly...

LEADERSHIP Observation, attention and focused incentives can drive improved organizational results  Caleb was a surprise. My husband and I—serial animal...

Innovative developments bring loss control inspections, distracted driving prevention to the independent agency arena Innovation labs. Business accelerators. Incubators. These...