CUSTOMER SERVICE FOCUS What, when, and how to use it As a 40-year veteran of the insurance industry, it sometimes...
Agency Financial Management A developed plan and the right people are just a few of the key elements Making the...
Winning Strategies The seven building blocks of a solid agency foundation You don’t have to be an architectural engineer to...
How agents can leverage big data and artificial intelligence to meet client expectations Big data and artificial intelligence are creating...
Inspire and energize employees to work with passion By Dave Willis, CPIA July 21, 1969. The day Neil Armstrong became...