Management

Customer Service Focus KNOWING YOUR CUSTOMERS Think about everyone whom you interact with each day As insurance professionals, we take...

Techknowfile AGENCY OPERATIONS: KEEPING THE PLATES SPINNING Planning and use of the right tools can help agencies grow As operations...

Blasted Myths POWER TOOL FOR INDEPENDENT AGENTS Use this metric to create more promoters and fewer detractors Since co-founding Rocket...

Management by Coaching GRACE UNDER PRESSURE Keeping your cool when the heat is on Steve was close to the breaking...

Tactical Tech Boost your agency’s online presence with visual content-based social networks Marketing is changing the way businesses connect to...