Management

Advice for independent agencies interested in acquisitions Acquiring another agency may seem easy once you’ve done it five or ten...

Winning Strategies Forget the commodity game and focus on differentiation During a recent private Producer Fit program, I experienced one...

Customer Service Focus Tips for handling frequent callers, constant shoppers and more In the insurance industry, we sometimes   encounter difficult...

The Innovative Workplace Shelter your employees and business with a well-thought-out inclement weather plan This year has already had its...

Agency Financial Management Are you ready for the next step? What is your exit strategy? Have you given some thought...