Management
YES, WE CAN DO THAT—AND HERE’S WHAT WE NEED FROM YOU
Customer Service Focus Making the client an active participant in effective customer service Independent insurance agents certainly under- stand the...
ARE YOU HAPPY OR FRUSTRATED?
Winning Strategies And what are you going to do about it? I’m sure you’re familiar with the opening line of...
SUCCESSION PLANNING WITH MILLENNIALS IN MIND
Agency Financial Management Yes, Baby Boomers, the Millennials are knocking at your door Whether or not you enjoy coming into...
START WITH WHY—YOUR PURPOSE FOR EXISTENCE
Beyond Insurance Discover your why to gain enhanced clarity, purpose, and passion A few months ago, I was introduced to ...
If I Were Your Sales Manager: Part II
Winning Strategies Accountablility—one to the other In last month’s column, I discussed why so many agencies have low organic growth...
