Management
MYSTERY, MAINTENANCE, REWARD
LEADERSHIP Observation, attention and focused incentives can drive improved organizational results Caleb was a surprise. My husband and I—serial animal...
RETIREES OFFER INSIGHT FOR RECRUITMENT
Outsider’s assessments cast an interesting light on the attractions and challenges of the insurance profession It’s no secret that the...
RUNNING A BUSINESS WITH PURPOSE
LEADERSHIP Six steps to setting goals and executing a plan to achieve them You run your business with purpose—don’t you?...
IT’S TIME TO BREAK OUT!
Winning Strategies Forget “coulda, woulda, shoulda” and take action now Sometimes when I talk to agency owners or producers who...
WHO IS THE MOST IMPORTANT PERSON IN AN AGENCY?
Customer Service Focus It might not be who you think Owners, principals, partners, and producers, all have important roles in...
