Management
TACKLING TOUGH EMPLOYEE TALKS WITH CONFIDENCE
The Innovative Workplace Use these strategies to foster loyalty and improve performance We all get cold feet when it comes...
TAKE A GOOD LONG LOOK IN THE MIRROR
Advice for independent agencies interested in acquisitions Acquiring another agency may seem easy once you’ve done it five or ten...
STOP TRYING TO PROVE YOU’RE LIKE EVERYONE ELSE!
Winning Strategies Forget the commodity game and focus on differentiation During a recent private Producer Fit program, I experienced one...
HOW TO DEAL WITH DIFFICULT CLIENTS
Customer Service Focus Tips for handling frequent callers, constant shoppers and more In the insurance industry, we sometimes encounter difficult...
BRACING YOUR TEAM FOR BAD WEATHER
The Innovative Workplace Shelter your employees and business with a well-thought-out inclement weather plan This year has already had its...
