Management
RUNNING A BUSINESS WITH PURPOSE
LEADERSHIP Six steps to setting goals and executing a plan to achieve them You run your business with purpose—don’t you?...
IT’S TIME TO BREAK OUT!
Winning Strategies Forget “coulda, woulda, shoulda” and take action now Sometimes when I talk to agency owners or producers who...
WHO IS THE MOST IMPORTANT PERSON IN AN AGENCY?
Customer Service Focus It might not be who you think Owners, principals, partners, and producers, all have important roles in...
THE EMPLOYEE INTERVIEW: A STRATEGY TO POSITION YOU AS THE UNDERCOVER BOSS
Beyond Insurance Use employee interviews to get in touch with the realities of your client’s organization As an agent or...
CULTURE: THE “X-FACTOR” IN YOUR ABILITY TO GROW YOUR BUSINESS
Management By Coaching Creating a solid corporate culture can work for—and not against—your agency and its performance Frustrated with the...
